Administrative Assistant PCR Edinburgh

• Client Relationship Management
• Taking instruction to undertake admin tasks relating to client relationship management
• Responsible for ensuring current knowledge of client specific protocols and processes
• May assist lawyers, STL/Legal Secretaries as directed in the organisation of internal and external events
• File opening and closing
• Collating and indexing legal documentation
• Sending large electronic documents via ShareFile
• File management
• Make room and taxi bookings as requested
• Printing/copying/scanning of documents
• Submitting documents for signature by clients via DocuSign
• Dealing with incoming post
• Typing of standard letters
• Uploading documents to PDF docs and editing documents
• Liaising with fellow team members on workloads
• Answering internal calls for other members of the team
• Liaising with and taking direction from your HL, PA LSA (REG) STL, Legal Secretaries and lawyers
• Assisting with billing and account queries
• Assisting with expenses
• Dealing with matter related finance administration to include BACs, TTs
• Production of court bundles
• Responsible for managing priorities and workloads
• Checking client and internal data for accuracy
• Ensuring compliance with firm wide/department policies and procedures
• Responsible for checking post and/or emails
• Attending team meetings
• Liaising with lawyers and Legal Secretaries/STL
• Consistently and appropriately update service users on progress
• Regularly offer assistance wherever possible

• Relevant office-based administration experience
• An aptitude for administration management and processes, with experience of working with document management/case management systems
• Intermediate knowledge of Microsoft Office
• An effective communicator with the ability to liaise with internal and external clients in a professional manner
• Good organisational skills and ability to manage own time effectively within a fast-paced environment
• Conscientious, taking personal responsibility for own work and accountability for its delivery and quality
• Positive can-do attitude with the ability to adapt to change
• Excellent attention to detail
• Customer/client service focused
• Proactive, professional and flexible approach to work
• Keen to develop over a period of time with a willingness and ability to learn
• Excellent team player, sharing in team goals to provide excellent quality and efficiency of service

Flex Forward scheme (flexible working)