Administrative Assistant in Customer Service

• Accurately and efficiently inputting customer orders and quotes into our system
• Keeping a close eye on late purchase orders and taking necessary actions
• Verifying and confirming purchase orders and inventory levels
• Ensuring all necessary documents are electronically filed and up to date
• Stepping up to provide support for phone call handling as and when required
• Acquiring the necessary skills and knowledge for backup responsibilities within the Customer Service Representative (CSR) team
• Utilizing skills in Administrative Assistance, Customer Service, and SAP to maintain customer satisfaction

• A minimum of 2 years of experience in an administrative role
• Proven experience in providing excellent customer service
• Demonstrable skills in Administrative Assistance
• Proficiency in using CRM software for business operations
• Strong interpersonal and communication skills
• Ability to multitask and prioritize work according to urgency
• Excellent organizational skills with attention to detail
• Ability to work in a fast-paced environment
• Proficiency in Microsoft Office Suite, particularly Excel and Word
• Willingness to learn new tools and adapt to changes in procedures
• High school diploma or equivalent
• higher degree in a relevant discipline will be appreciated

higher degree in a relevant discipline

• medical
• vision
• dental
• life and disability insurance
• eligibility to enroll in our company 401(k) plan