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We are currently seeking an enthusiastic and detail-oriented Administration Assistant to perform the role of a Hire Desk Assistant for our busy West Drayton office within our General Cranes division. This role provides lots of scope for individuality, continuous improvement and achievement when presented with numerous challenges. The role is perfect for someone who thrives in a fast-paced environment and enjoys providing both team support and handling a variety of administrative tasks. This is our biggest and busiest depot, so the role will be challenging as well as rewarding with the opportunity for development and progression within the business.
Job Responsibility:
Providing excellent customer service via calls and emails
Preparing quotes and drafting contracts
Working closely with Head Office to resolve invoice queries and input timesheets into the system
Ensuring trackers are regularly updated with accurate information and comments
Attend weekly meeting to confirm all invoicing is accurate and ready for distribution
Supporting the Hire Desk with administrative duties
Assist with the management of the welfare, safety and working hours of all related personnel, the working success of the Hire Desk and for environmental, health and safety legal & statutory requirements within the depot
Requirements:
A minimum of 2 years' administration experience
Full working knowledge of Microsoft Office
Professional with excellent communication (written and verbal) and organisation skills
Prioritisation and the ability to work under pressure independently and as part of a team
Excellent attention to detail
Must live within a daily commutable distance of West Drayton
Must have the right to live and work in the UK
Nice to have:
Previous working experience on a Hire Desk or working within a crane/plant hire company
What we offer:
Competitive salary dependent on your skills and experience
Quarterly bonus (dependent upon the results of your depot)
Generous holiday allowance
Company pension
Life assurance
Employee Assistance Programme
Flexible Benefits Platform with generous monthly Company contribution