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Administrative assistants handle an office’s administrative activities, and perform a variety of clerical and administrative duties, that are necessary to run an organization efficiently. They create and maintain filing systems, perform routine clerical and administrative duties, organize files, prepare documents, schedule appointments, and support other staff. Use computer software to create spreadsheets; manage files; prepare presentations, reports, and documents. Use videoconferencing, fax, and other office equipment. May also work with outside vendors, buy supplies, and manage supplies or corporate records.
Job Responsibility:
Establishing and maintaining subject matter files for supervisor’s use in preparing recommendations for projects
Producing a variety of recurring reports, charts, and statistical data relating to workload, timeliness, and quality control
Applying knowledge of the various types of software capabilities and functions to resolve problems and complete standard/nonstandard assignments
Updating folders as necessary to add, remove, revise, or replace equipment information and establish or modify preventive maintenance requirements
Coordinating with a variety of individuals inside and outside of the organization, to determine the appropriate person for responding to technical inquiries
Answer telephones and take messages or transfer calls
Schedule appointments and update event calendars
Arrange staff meetings
Handle incoming and outgoing mail and faxes
Prepare memos, invoices, or other reports
Edit documents
Maintain records, folders and filing systems, whether electronic or paper
Perform basic bookkeeping
Provides exceptional professional and courteous service to all internal and external customers
Assists in data analysis and reports trends to management, as needed
Works with little supervision with ability to use critical thinking skills and utilize own judgment in making decisions
Completes other duties as assigned
Requirements:
High School Diploma preferred
Certificate Program preferred
Minimum of 2 plus years of administrative work experience, depending on their level of education
Certified Administrative Professional (CAP) certification, i.e. an NCCA-accredited credential designed specifically for admin professionals, is preferred
PACE, the Professional Administrative Certification of Excellence that is offered by the American Society of Administrative Professionals, is preferred