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Administrative Assistant - Front Desk

United States, Albany · Job Posted April 23, 2026
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Job Description

We are looking for an organized and proactive Administrative Assistant - Front Desk to join our Higher Education team in Albany, New York. This Contract to permanent position offers the opportunity to contribute to the Office of Admissions by providing essential administrative support while ensuring smooth office operations. Ideal candidates will bring prior administrative experience, with a preference for backgrounds in higher education.

Job Responsibility

  • Draft and manage clear and detail-oriented communications for internal and external stakeholders
  • Collaborate with various administrative departments, faculty, and staff to ensure effective workflows
  • Plan, coordinate, and execute events, including recruitment activities and logistics
  • Order and maintain inventory supplies to support department operations
  • Assist with social media updates and engagement to promote admissions activities
  • Monitor, track, and analyze data, processes, and metrics to support decision-making
  • Handle administrative workflows and provide guidance to student ambassadors
  • Manage document organization and maintenance to ensure compliance and accessibility
  • Coordinate shipments and materials for recruitment events
  • Provide front desk support, including answering inbound calls and welcoming visitors

Requirements

  • Minimum of 1 year of administrative experience
  • experience in higher education is preferred
  • Bachelor's degree is required
  • Strong proficiency in database management and CRM systems
  • Excellent organizational and multitasking skills to handle diverse responsibilities
  • Effective communication abilities, both written and verbal
  • Experience with event coordination and planning
  • Familiarity with social media platforms and engagement strategies
  • Ability to work on-site and during busy periods as needed

Nice to have

experience in higher education

What we offer

  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
  • free online training

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