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Administrative Assistant, Commercial, EMEA

United Kingdom, London · Job Posted February 19, 2026
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Job Description

A detail-oriented, proactive, organised and highly motivated person desiring to gain an entry into the commercial world of the world’s leading hotel company. The Administrative Assistant will support 3 Commercial VPs, with a direct reporting line to the VP Marketing EMEA. The position who is always thinking one step ahead and who is both efficient and thorough.

Job Responsibility

  • Providing administrative to the VP Marketing EMEA, plus two additional VP Level commercial leaders
  • Providing support and project management for key projects with the leaders teams
  • Microsoft 365 expertise: advanced use of Outlook, Teams, Word, Excel, PowerPoint, OneDrive, SharePoint, and Forms for efficient workflow and collaboration
  • Diary & time management: complex diary management across global time zones, prioritisation of competing demands, and proactive forward planning
  • Meeting & event preparation: scheduling, agenda creation, preparing materials, managing Teams/VC links, room bookings, and ensuring smooth hybrid meeting experiences
  • Travel & expense coordination: end to end travel planning, visa requirements, itinerary creation, and processing business expenses via systems such as Concur
  • Inbox & communication support: monitoring, triaging, drafting emails, and managing incoming queries while ensuring an approachable, open door support style
  • Operations & logistics: handling incoming mail, maintaining office supplies, and ensuring seamless day to day office functioning for stakeholders
  • Documentation & minute taking: capturing accurate meeting minutes and maintaining well structured documentation for easy retrieval
  • List and data management: maintaining email distribution lists, shared folders, contact directories, and records across systems
  • Systems and platforms: confident working with organisational systems such as Concur, PeopleSoft, intranet tools, and financial or reporting platforms
  • Collate and distribute reports: ensure all relevant activity reports are gathered, organised, and shared on time as required
  • Meeting coordination: manage venues, logistics, agendas, minutes, and follow ups for recurring and ad hoc meetings
  • Travel & accommodation arrangements: organise flights, hotels, transfers, and itineraries for individuals and teams
  • Technology coordination: set up Teams calls, webinars, hybrid meetings, and troubleshoot minor technical issues
  • Diary and schedule management: oversee appointments, buffer times, and strategic scheduling for leaders
  • Handling information requests: respond promptly and professionally to requests for information, support, or guidance
  • Stakeholder liaison: communicate with internal and external partners to resolve queries on behalf of leaders
  • Membership & subscription management: maintain professional memberships, track renewal cycles, and provide recommendations for continuation
  • Shared resource management: maintain shared folder systems, collaborative workspaces, and group documentation
  • Content & brand support: assist with photography or image searches, source branded merchandise, giveaways, and promotional items

Requirements

  • Previous administrative experience is essential
  • Preferably experience gained through working with a senior-level leader and/or multiple stakeholders
  • Preferably in a fast-paced and multicultural environment
  • Strong communication skills (verbal, listening, writing)
  • Advanced user of Outlook, Word, Excel, PowerPoint
  • Excellent typing speed and accuracy of spelling and grammar, layout and content formation essential
  • Highly organized, detail-oriented, deadline-driven, resourceful and efficient approach required
  • Ability to manage varying needs and prioritizing to ensure best business results
  • Ability to maintain and treat confidential information with discretion at all times
  • High School Diploma or equivalent required
  • Attention to Detail
  • Organisational Skills
  • Technical Proficiency: Microsoft365
  • experience with financial systems (e.g., SAP, Oracle) is an advantage
  • Communication: Clear and professional communication with internal teams and external vendors
  • Problem-Solving: Ability to identify issues and propose practical solutions
  • Team Collaboration: Works effectively within a team and supports colleagues as needed

Nice to have

Knowledge of commercial, and marketing processes and terminology is a plus

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