Administrative Assistant / Clerical Support Specialist Job at Dutech Systems (Roxbury, MA)

Customer Service Specialist

We are looking for a dedicated Customer Service Specialist to join our team in B...

Location

United States , Bergen County

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum of three years of experience in a healthcare or medical office setting
strong verbal and written communication skills, with bilingual proficiency highly preferred
ability to manage multiple tasks with excellent attention to detail
detail-oriented approach with a focus on providing solutions and maintaining customer satisfaction
quick learner who can adapt to new software systems and tools
knowledge of orthopedics or related healthcare fields is beneficial
proven ability to handle customer inquiries in a call center or similar environment

Job Responsibility

Process customer orders accurately, including entering insurance information and recommending suitable products
coordinate with warehouse and operations teams to ensure timely and efficient order fulfillment
maintain detailed and organized documentation, including patient records and related files
address customer concerns and troubleshoot issues, escalating complex problems as necessary
perform general administrative tasks and provide clerical support to the team
apply knowledge of healthcare processes and terminology to address customer needs effectively
ensure consistent and attentive communication with customers via phone, email, and other channels
collaborate with cross-functional teams to improve customer service procedures and workflows
stay updated on company systems and tools to deliver accurate and timely assistance

What we offer

medical
vision
dental
life and disability insurance
401(k) plan
free online training

Fulltime

Data Entry Specialist

This position is critical to ensuring the accuracy and organization of essential...

Location

United States , San Diego

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

2+ years of data entry or administrative experience, ideally in biotech, healthcare, or a technology-driven sector
Advanced skills in Microsoft Excel
experience with ERP, CRM, or biotech-specific database tools is a plus
Exceptional accuracy and organizational skills with the ability to manage high volumes of data efficiently
An associate degree in business, administration, or a related field preferred
familiarity with biotech terminology is a strong advantage
Ability to prioritize tasks and meet strict deadlines in a fast-paced environment

Job Responsibility

Input, validate, and maintain data in company systems and databases, ensuring accuracy and completeness
Perform regular audits to identify and correct discrepancies in records, ensuring compliance with company and regulatory standards
Work closely with internal teams, including research, development, and operations, to provide accurate data reports when needed
Support system updates and process improvements to increase data workflow efficiency
Assist with clerical tasks such as document preparation, filing, and database organization

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Fulltime

New

Client Support Specialist

The Client Support Specialist participates in the IGNITE rotational trainee role...

Location

United States , Milwaukee

Salary:

Not provided

Brown & Brown UK

Expiration Date

Until further notice

Requirements

Minimum of high school degree or equivalent required
College degree (Preferred)
Proficient with MS Office Suite
Ability to maintain a high level of confidentiality
Strong oral and written communication skills with a proven commitment to high quality customer service
Strong time management skills and the ability to evaluate and prioritize multiple projects/tasks
Good keyboard and PC skills using word processing and spreadsheet software, familiarity with various software applications and the ability to learn new software systems
Ability to work in a team environment that is constantly changing

Job Responsibility

Participates in the IGNITE rotational trainee role, learning the Account Representative / Benefits Specialist Role
Assists assigned account team with internal projects and in servicing the clients
Reviewing plan documents for accuracy, maintaining files, and agency management system, and creating meeting documents such as presentations, binders and insurance summaries
Participates in the marketing process and provides clerical support to the team
Performs a broad variety of administrative duties and staff support services for an assigned team
Assist clients with daily service functions and frequent ad hoc requests
Create and maintains strong relationships with vendors
Responds directly and promptly to client inquiries and requests
Accurately prepares, processes, reviews and monitors various documents such as certificates of insurance, binders and Summary of Insurance, Renewal Information requests, audits, endorsements, renewal information request forms, insurance specifications, proposals, etc
Promptly responds to routine requests for data and questions from clients, underwriters and internal staff

What we offer

Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
Financial Benefits: ESPP
401k
Student Loan Assistance
Tuition Reimbursement
Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more

Fulltime

Patient Registration Specialist

This contract position offers the opportunity to play a vital role in ensuring t...

Location

United States , Three Rivers

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Strong customer service skills with the ability to interact professionally and compassionately with patients and families
Proficiency in data entry with a high degree of accuracy and attention to detail
Familiarity with medical terminology and insurance verification processes
Ability to perform effectively under pressure in a fast-paced healthcare environment
Team-oriented mindset with the ability to collaborate effectively with other staff members
Basic math skills to handle financial transactions with accuracy
High school diploma or equivalent is required
additional training or certifications in healthcare administration are preferred
Minimum of 2 years of experience in a medical setting, particularly in registration or admitting roles

Job Responsibility

Register patients accurately in the hospital system for emergency, inpatient, and outpatient services
Verify insurance coverage and eligibility to ensure patients are financially cleared for treatment
Collect co-pays and other payments while providing clear explanations of financial obligations
Interview patients and their families to gather essential demographic and medical information
Prepare and process registration forms, admissions paperwork, and related documentation
Provide clerical support by maintaining accurate records and assisting with administrative tasks
Escort patients to designated areas within the hospital as needed
Track bed availability in the emergency department to support admission processes
Assist with discharge and transfer procedures to ensure smooth transitions for patients
Respond to emergency situations by providing documentation and supporting hospital protocols

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Program Management Specialist

As a Contingent Workforce Program Management Specialist, you will play a key rol...

Location

India , Hyderabad

Salary:

Not provided

Teradata

Expiration Date

Until further notice

Requirements

Bachelor’s or Master’s degree, preferably in Business Administration
10+ years of experience in a business environment
staffing industry experience is a plus
Proficiency in MS Outlook, Excel, and Word
Experience with SAP Fieldglass, Financial Force PSA, Oracle ERP, and Workday preferred
Knowledge of financial reporting, accrual accounting, PO budgeting, and payment reconciliations
Strong attention to detail and ability to reconcile reports from multiple sources
Excellent verbal and written communication skills
Ability to work independently under pressure
Administrative and clerical skills

Job Responsibility

Assisting with daily recruitment tasks to ensure a positive experience for hiring managers and contractor candidates
Auditing candidate files and maintaining compliance within Fieldglass
Running specialized reports to support workforce management and financial planning
Managing KPIs and creating dashboards for global monitoring
Coordinating job requisitions and approvals
Overseeing compliance activities such as background checks, drug testing, and security clearance validation
Administering assessments and pre-screening candidates in Fieldglass
Communicating with stakeholders for strategic sourcing and hiring
Solving critical issues related to contingent workforce management
Maintaining process and training documentation

Fulltime

Accounting Specialist

The selected candidate will play a key role in managing various accounting and a...

Location

United States , Norfolk, Virginia

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum of 2 years of experience in an Accounting Specialist role or similar
Proficiency in Accounting Software Systems
Extensive knowledge of Accounting Functions
Experience with Accounts Payable (AP) and Accounts Receivable (AR)
Familiarity with Billing Functions
Strong analytical and problem-solving skills
Excellent communication and interpersonal skills
Ability to work independently and in a team
Bachelor's degree in Accounting or related field is preferred
Attention to detail and high level of accuracy

Job Responsibility

Managing various accounting functions and ensuring they are performed according to GAAP standards
Handling accounts payable operations, ensuring accuracy and timeliness
Overseeing accounts receivable and billing functions, ensuring all transactions are recorded accurately
Assisting with payroll processing, ensuring all employees are paid accurately and on time
Utilizing accounting software systems to streamline processes and increase efficiency
Providing administrative and clerical support to aid in the efficient functioning of the organization
Assisting the Controller with various tasks as needed to support the smooth operation of the accounting department

What we offer

medical, vision, dental, and life and disability insurance
eligibility to enroll in our company 401(k) plan

Fulltime

Claims admin support specialist

We are looking for a detail-oriented Claims Admin Support Specialist to join our...

Location

United States , Maitland

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent education is required
Proficiency in operating standard office equipment, including printers and fax machines
Strong customer service skills with the ability to follow up on inquiries effectively
Solid organizational and communication skills to handle routine correspondence and inquiries
Ability to lift items weighing up to 50 pounds and sit for extended periods
Familiarity with document management and record-keeping procedures
Basic knowledge of reporting and research analysis
Competency in using computer systems and maintaining accurate records

Job Responsibility

Manage and maintain office supplies, ensuring stock levels are adequate and replenished as needed
Operate and oversee the maintenance of office equipment, including printers, copiers, and fax machines
Coordinate document shredding services with designated vendors
Handle document organization by creating, retrieving, and delivering files, as well as copying and scanning documents
Compose basic correspondence and assist with routine communication tasks
Greet visitors, direct them appropriately, and address general inquiries
Open, sort, and distribute incoming mail and deliveries, including FedEx packages
Assist in setting up meetings and coordinating record retention processes
Perform additional research and reporting tasks as requested by leadership
Occasionally travel for work-related tasks or meetings

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Medical Billing Specialist

Robet Half is looking for a skilled Medical Billing Specialist to join a team ba...

Location

United States , Philadelphia

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 1 year of experience in medical billing or a related field
Proficiency in managing Accounts Receivable processes
Strong skills in consumer collections and resolving unpaid accounts
Ability to verify medical insurance coverage accurately and efficiently
Familiarity with financial reporting and creating cost analyses
Detail-oriented with excellent organizational and time management skills
Effective communication abilities to collaborate with team members and external contacts

Job Responsibility

Process remittances for claims and maintain accurate updates to internal tracking spreadsheets
Confirm patients’ insurance coverage and ensure eligibility for services
Handle collections for unpaid accounts and follow up on outstanding balances
Oversee and maintain the facility’s Accounts Receivable reports, ensuring accuracy and timely updates
Manage the billing queue on a weekly basis to ensure all tasks are completed efficiently
Prepare and update cost reports, bad-debt reports, and other relevant financial documentation
Provide clerical support to the Medical Billing Coordinator as required, assisting with various administrative tasks

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Administrative Assistant / Clerical Support Specialist

Dutech Systems

Location:
United States , Roxbury, MA

Category:
Office Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 20, 2026

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Job Description:

Job Responsibility:

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Job Posted:February 20, 2026

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