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Our client in Iowa City is seeking a detail-oriented Administrative Assistant to support their team throughout the busy tax season. This is a great opportunity for someone who enjoys a fast-paced environment, is highly organized, and is comfortable interacting with clients and handling confidential information.
Job Responsibility:
Greet clients and provide excellent customer service during peak tax season
Answer incoming phone calls and route messages to the appropriate team members
Assist with scanning, filing, and organizing tax documentation
Manage appointment scheduling and client check-in processes
Support preparers with administrative tasks to keep workflow moving efficiently
Maintain confidentiality and handle sensitive financial information appropriately
Perform additional clerical duties as needed during high-volume periods
Requirements:
Prior administrative, office support, or customer service experience preferred
Strong attention to detail and ability to stay organized under tight deadlines
Excellent communication skills, both in-person and over the phone
Ability to work onsite in Iowa City for the full duration of the assignment
Comfort working 30–40 hours/week, with willingness to increase hours as tax deadlines approach
What we offer:
medical, vision, dental, and life and disability insurance