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Administrative Assistant – Tax Season Support

United States, Iowa City · Job Posted January 16, 2026

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Job Description

Our client in Iowa City is seeking a detail-oriented Administrative Assistant to support their team throughout the busy tax season. This is a great opportunity for someone who enjoys a fast-paced environment, is highly organized, and is comfortable interacting with clients and handling confidential information.

Job Responsibility

  • Greet clients and provide excellent customer service during peak tax season
  • Answer incoming phone calls and route messages to the appropriate team members
  • Assist with scanning, filing, and organizing tax documentation
  • Manage appointment scheduling and client check-in processes
  • Support preparers with administrative tasks to keep workflow moving efficiently
  • Maintain confidentiality and handle sensitive financial information appropriately
  • Perform additional clerical duties as needed during high-volume periods

Requirements

  • Prior administrative, office support, or customer service experience preferred
  • Strong attention to detail and ability to stay organized under tight deadlines
  • Excellent communication skills, both in-person and over the phone
  • Ability to work onsite in Iowa City for the full duration of the assignment
  • Comfort working 30–40 hours/week, with willingness to increase hours as tax deadlines approach

What we offer

  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan

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