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Administrative Apprentice

United Kingdom, Ipswich · Job Posted December 08, 2025
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Job Description

This Customer Service Practitioner Level 2 Standard apprenticeship is ideal for someone looking to build strong, transferable administrative and communication skills with real-world exposure in the building services sector.

Job Responsibility

  • Providing general administrative support to the team
  • Handling incoming calls and emails with professionalism
  • Managing data entry and maintaining accurate records
  • Supporting document preparation and filing
  • Assisting with scheduling meetings and organising office logistics
  • Engaging with internal teams and clients to ensure smooth communication

Requirements

  • GCSE grades 4 (C) or above in at least five subjects but must include Mathematics and English Language
  • Work related experience and other sector related qualifications will be considered for mature applicants
  • Ideally you will be working in building services or a related sector
  • GCSE English Language (Grade 4 (C) or above)
  • GCSE Mathematics (Grade 4 (C) or above)
  • Has good knowledge of Microsoft Excel and general IT systems
  • Communicates clearly and confidently, both face-to-face and over the phone
  • Enjoys working as part of a team and contributing to shared goals
  • Is proactive, organised, and detail-focused
  • Brings a positive, “can-do” attitude to the workplace

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