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Brook-St Hiredonline Logo Brook-St Hiredonline · Office Administration

Administrative and secretarial support officer

United Kingdom, County Antrim 12.75 GBP / Hour · Job Posted February 13, 2026
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Job Description

Administrative and Secretarial Support Officer for the Hospital Social Work Team (Mater Hospital). Part of a busy and supportive team providing high-quality administrative and secretarial assistance to ensure patients receive timely, coordinated care. Plays a key part in managing information, maintaining accurate records, and supporting colleagues.

Job Responsibility

  • Provide efficient administrative, IT, and statistical support under the guidance of the Admin Lead
  • Process referrals and daily admission lists in line with agreed protocols, updating relevant hospital systems, including Encompass
  • Maintain accurate patient records, ensuring timely registration and discharge data entry
  • Support reporting and statistical returns through diligent data entry and database maintenance (Excel and other systems)
  • Handle mail, telephone, and other enquiries professionally, ensuring effective messaging and follow-up
  • Service team meetings by preparing agendas, distributing papers, taking minutes, and tracking actions
  • Manage filing systems in line with Records Management standards, including oversight of off-site storage
  • Use eProcurement to order and track departmental and service-user equipment supplies
  • Provide general secretarial support, including document preparation, photocopying, and scanning
  • Act as a first point of contact for the team, ensuring smooth communication and coordination of tasks
  • Support colleagues across sites as needed, providing cover for Band 2 and Band 3 staff when required

Requirements

  • Confident using IT systems (Excel, Word, and hospital systems such as Encompass)
  • Excellent organisational and communication skills
  • Can work independently and as part of a wider multidisciplinary team
  • Takes pride in maintaining accuracy, confidentiality, and efficiency
  • Is adaptable and willing to work across hospital sites when needed

What we offer

  • plus paid holidays
  • Training and development opportunities
  • Caring, supportive environment
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