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Administrative Analyst

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , Wayne, PA

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Category:
Insurance

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Robert Half is in search of an Administrative Analyst to join our team in the health insurance industry, based in the Greater Philadelphia area. This Administrative Analyst role will involve managing and processing surety bonds needs for clients, facilitating information exchange, and maintaining accurate records. You will act as a liaison between clients, underwriters, and bondholders, ensuring all bond-related processes adhere to industry regulations.

Job Responsibility:

  • Collaborate with team members to address accounts that require support in initiating bond release processes
  • Ensure all client documentation is maintained with accuracy throughout every stage of the release
  • Oversee the preparation and processing of replacement or release letters, with close attention to each surety’s unique requirements
  • Record all communications, including written and verbal exchanges, to maintain a thorough correspondence history
  • Execute consistent written and verbal follow-ups with obligees to obtain release confirmations, and provide clients with status updates under the guidance of the Exoneration Specialist
  • Keep the database of obligee contacts current and well-organized
  • Monitor and manage ongoing exoneration efforts using a detailed spreadsheet, ensuring all open and completed cases are accurately tracked for reporting

Requirements:

  • Bachelor's degree or equivalent combination of education
  • 3+ years of experience in the insurance industry, preferably in health insurance
  • Proven experience in customer service, demonstrating excellent communication skills and the ability to handle customer queries effectively
  • Strong analytical skills with the ability to evaluate complex data and make informed decisions
  • Proficiency in Microsoft Office Suites, including Word, Excel, PowerPoint, and Outlook
  • Excellent support skills, ability to work well under pressure, professional demeanor and strong written and oral communication skills
  • Demonstrated ability to prioritize work to meet set deadlines in a fast-paced environment
  • Strong attention to detail
What we offer:
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan

Additional Information:

Job Posted:
January 02, 2026

Employment Type:
Fulltime
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