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Administration volunteer

Rainbow Trust Children's Charity

Location:
United Kingdom, Sunderland

Category:
Office Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Administration Volunteer - Care Team role supporting the charity's operations.

Job Responsibility:

General administrative tasks
Digitising records by inputting data to our case management system
Collating information/assessment packs
Preparing packs for training
Producing promotional materials
Answering telephone enquiries
Contacting local businesses and attractions willing to donate their products, time or tickets
Supporting the team to grow their presence in the local area by networking with local organisations including schools, churches and community organisations
Assisting with coordinating family events especially around the school holidays
Supporting the Volunteering Team with local volunteer recruitment.

Requirements:

Experience of working in an office in an administrative role
Strong IT skills including Microsoft Office and willingness to learn our in-house database
Well organised with the ability to prioritise tasks
Good communication skills both verbal and written
Experience of interacting with people from a wide variety of backgrounds
Ability to empathise with families in stressful circumstances
An understanding of the importance of safeguarding and confidentiality
Flexible approach with the ability to work on own initiative and as part of a small team.

What we offer:

Reasonable out of pocket travel expenses
A dedicated member of Rainbow Trust staff will guide and support you in your work
You will receive a full induction to the charity and a programme of training relevant to your role
Mandatory training will cover areas such as safeguarding, active listening skills, health and safety, confidentiality and GDPR
Further modules will be available for you if you would like to develop your knowledge
The enjoyment of becoming part of our friendly and welcoming team, knowing you are making a valuable contribution to the lives of the families we support
A calendar of social events for volunteers, including Christmas events and celebrations for Volunteers’ Week.

Additional Information:

Job Posted:
December 11, 2025

Expiration:
January 31, 2026

Employment Type:

Parttime

Work Type:

On-site work

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