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Administration Team Leader

United Kingdom, Poole Employment contract 39862.00 GBP / Year · Job Posted June 28, 2026
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Job Description

We are seeking an experienced and proactive Business Services Team Leader to join our client in Poole. This is a varied and rewarding role where you'll lead a small team and oversee the delivery of high-quality administrative, governance, and operational support across the organisation. You'll play a key role in ensuring smooth day-to-day operations, maintaining compliance with statutory and organisational requirements, and driving continuous improvement in business services.

Job Responsibility

  • Lead, motivate, and develop a team of three staff
  • Oversee business support services including administration, governance, and compliance
  • Act as Clerk to Authority meetings (agenda preparation, minute-taking, statutory records)
  • Serve as a key contact for Members, stakeholders, and partner authorities
  • Ensure compliance with policies, procedures, and legislation (including GDPR and Health & Safety)
  • Develop and maintain policies, procedures, and governance frameworks
  • Lead on data protection and information governance
  • Support Member induction, appraisals, and engagement initiatives
  • Monitor service delivery and drive continuous improvement
  • Support organisational projects and cross-functional initiatives

Requirements

  • Experience leading or supervising a small team
  • Strong organisational skills and ability to manage multiple priorities
  • Excellent written communication skills (reports, policies, minutes)
  • Experience working with governance, compliance, or policies
  • Strong stakeholder management and interpersonal skills
  • High attention to detail and commitment to accuracy
  • Knowledge of data protection and information governance principles

What we offer

  • Local Government Pension Scheme (15% employer contribution)
  • 26 days annual leave (rising to 30 with service)
  • annual salary progression and national pay awards
  • flexible working (flexitime & TOIL)
  • free parking
  • wellbeing support and initiatives

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