This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
We are seeking an experienced and proactive Business Services Team Leader to join our client in Poole. This is a varied and rewarding role where you'll lead a small team and oversee the delivery of high-quality administrative, governance, and operational support across the organisation. You'll play a key role in ensuring smooth day-to-day operations, maintaining compliance with statutory and organisational requirements, and driving continuous improvement in business services.
Job Responsibility
Lead, motivate, and develop a team of three staff
Oversee business support services including administration, governance, and compliance
Act as Clerk to Authority meetings (agenda preparation, minute-taking, statutory records)
Serve as a key contact for Members, stakeholders, and partner authorities
Ensure compliance with policies, procedures, and legislation (including GDPR and Health & Safety)
Develop and maintain policies, procedures, and governance frameworks
Lead on data protection and information governance
Support Member induction, appraisals, and engagement initiatives
Monitor service delivery and drive continuous improvement
Support organisational projects and cross-functional initiatives
Requirements
Experience leading or supervising a small team
Strong organisational skills and ability to manage multiple priorities
Excellent written communication skills (reports, policies, minutes)
Experience working with governance, compliance, or policies
Strong stakeholder management and interpersonal skills
High attention to detail and commitment to accuracy
Knowledge of data protection and information governance principles
What we offer
Local Government Pension Scheme (15% employer contribution)