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Administration Team Leader

https://www.randstad.com Logo

Randstad

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Location:
United Kingdom , Stratford, Greater London

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

33000.00 - 34000.00 GBP / Year

Job Description:

We are seeking a highly motivated and experienced Administration Team Leader to head up a team of Administrators managing a busy repair service and central service inbox. This is an exciting, permanent opportunity to join a dynamic team covering a major contract in London, undertaking repair and Maintenance works on behalf of local councils and contractors.

Job Responsibility:

  • Motivate, coach, and support your team of Administrators
  • Conducting regular 1-2-1 team meetings and performance reviews
  • Preparing reports and keeping your line manager appraised of all activity
  • Undertaking weekly audits of your team's work, promptly addressing any errors
  • Managing the communal repairs mailboxes, ensuring timely responses
  • Ensuring the team continuously delivers exceptional customer service

Requirements:

  • Must have experience and be able to show evidence of leading a small team, ideally in a similar administrative or service/repairs sector
  • Excellent Customer Service skills and a proactive approach to problem-solving are essential
  • Ability to prioritise issues effectively and meet tight deadlines
  • Comfortable working in a fast-paced environment and under pressure
  • Efficient on various IT systems and able to track data accurately
  • Willing to go the extra mile to deal with difficult situations
What we offer:
  • 26 Days Holiday plus Bank Holidays
  • Enhanced Pension Plan
  • Private Health Care

Additional Information:

Job Posted:
December 23, 2025

Expiration:
February 07, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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