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Northline Logo Northline · Logistics

Administration Support Officer

Australia, Sydney · Job Posted May 27, 2026
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Job Description

Northline are seeking a dynamic individual to join our team in St. Marys. If you thrive in a fast-paced environment, possess excellent organizational skills, and are committed to excellence, we want to hear from you! You will interact daily with drivers, visitors, and customers, providing them with exceptional service and ensuring their safety. Your responsibilities will include accurate data entry, managing paperwork for pickups and deliveries and assisting with ensuring deliveries are not missed. We currently have two opportunities available: • Permanent full-time position – Morning Shift: 8:00 am to 4:00 pm • Casual position – Afternoon Shift: 4:00 pm to 8:00 pm Monday to Friday.

Job Responsibility

  • Customer Service Excellence: Greet drivers, visitors, and customers with a friendly, efficient approach while providing essential site safety instructions
  • Document Accuracy: Review and process paperwork like Connotes, Delivery Sheets, and Proof of Delivery (PODs) to ensure they are accurate and complete
  • Data Management: Enter and balance data accurately in our systems and ensure compliance with all tracking and measurement requirements
  • Safety & Compliance: Verify dangerous goods paperwork and ensure all procedures are followed for private and pre-paid customers
  • Team Collaboration: Facilitate communication between debriefing and fleet control teams, and work with Client Services, Sales/Account Management to ensure smooth operations

Requirements

  • Attention to Detail: Ability to review documents meticulously and rectify any discrepancies promptly
  • Safety Focus: High levels of focus and commitment to Health and Safety practices
  • Customer Service: A proactive, customer-centric approach with excellent communication skills
  • Technical Skills: Proficiency in Microsoft Office and strong data entry skills
  • Team Player: Ability to build professional relationships and work effectively within a team

Nice to have

Previous experience or understanding of the national freight industry is highly regarded

What we offer

  • Professional Growth: Opportunities for development and career progression
  • Supportive Environment: Be part of a dedicated team that values your contributions and fosters a collaborative work atmosphere
  • Competitive Benefits: Enjoy a rewarding role with a company that values work-life balance and employee well-being
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