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Randstad Logo Randstad · Office Administration

Administration Support Officer

Australia, Ballarat 44.18 AUD / Hour · Job Posted June 01, 2026
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Job Description

Our Local council client is seeking a skilled and proactive Administration Support Officer to provide high-level administrative and customer service support to our dynamic Strategic Planning department. Based in beautiful Daylesford and reporting directly to the Principal Strategic Planning officer, you will play a pivotal role in ensuring the smooth delivery of planning projects, community consultations, and daily departmental operations.

Job Responsibility

  • Respond to community and stakeholder enquiries efficiently and professionally
  • Undertake research and compile clear, accurate documentation to support strategic planning projects
  • Assist the team in the planning, coordination, and delivery of community engagement and consultation activities
  • Manage calendars, coordinate meetings, prepare agendas and minutes, and ensure all records are accurately maintained
  • Process purchase orders, invoices, and prepare procurement documentation in strict accordance with Council procedures
  • Ensure prompt follow-up on correspondence, reports, and complaints

Requirements

  • Proven experience in a high-level administrative and customer service role, ideally within a complex or Local Government environment
  • Prior exposure to or experience supporting a Strategic or Statutory land use planning team is highly regarded
  • Proficiency in contemporary software systems, including document management platforms, databases, and customer request systems
  • Well-developed written and verbal communication skills, with the ability to convey complex information clearly and engage professionally with a diverse range of stakeholders
  • Strong organizational skills with the ability to prioritize tasks, manage competing demands, and maintain strict attention to detail under minimal supervision
  • Tertiary qualification or Diploma in administration or related discipline or considerable relevant experience
  • Local government experience
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