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The Administration Support Officer provides high-level administrative and operational support to internal teams, helping to ensure the efficient day-to-day running of business activities. The role is responsible for coordinating administrative processes, managing documentation, supporting internal stakeholders, and maintaining accurate records across a range of business functions. Working closely with various departments, the role assists with coordinating activities, responding to enquiries, preparing documentation, and supporting business operations. The position plays an important part in ensuring processes are completed accurately, information is maintained effectively, and stakeholders receive professional and timely support. This role works across multiple internal functions and requires strong organisational skills, attention to detail, and the ability to manage competing priorities while maintaining a high level of customer and stakeholder service.
Job Responsibility
Provide administrative support to internal teams and stakeholders across the business
Respond to enquiries via phone, email and other communication channels in a professional and timely manner
Prepare, maintain and distribute documentation, reports and correspondence as required
Coordinate and manage administrative processes to ensure efficient workflow and accurate record keeping
Maintain and update business systems, databases and records in line with company procedures
Assist with scheduling meetings, appointments and other business activities
Support the preparation and coordination of internal and external communications
Monitor and follow up outstanding actions, requests and documentation where required
Liaise with internal departments to ensure information is communicated effectively and tasks are completed on time
Assist with the coordination of events, meetings and other business initiatives as required
Provide reporting and administrative support to managers and team members
Maintain confidentiality and handle sensitive information appropriately
Identify opportunities to improve administrative processes and contribute to continuous improvement initiatives
Contribute to a safe and compliant working environment in line with company policies and standards
Requirements
Experience in an administrative, customer service, coordination or business support role
strong organisational skills
attention to detail
ability to manage multiple priorities
excellent interpersonal and communication skills
ability to build positive working relationships
proactive approach
problem-solving ability
commitment to delivering high-quality work
confident using business systems and software including Microsoft Office applications
comfortable learning new systems and processes
enjoys working collaboratively within a team environment
What we offer
Supportive and collaborative culture
multidisciplinary team
spacious modern facility
free secure onsite parking
easy access via public transport
onsite subsidised café
recreational facilities including gym, basketball and tennis court