Administration Support Officer - Statutory Planning

• Assist Planners through the assessment of planning permit applications and coordinate documentation for VCAT matters
• Act as the first point of contact for residents, consultants, and internal staff, managing inquiries via phone and in person
• Maintain accurate records in corporate systems, ensuring all public-facing documentation is uploaded correctly and securely
• Handle general correspondence, data entry, and scanning while prioritising tasks within legislative timeframes
• Manage sensitive information with the utmost discretion and professionalism

• A minimum of a Certificate III in Business Administration (or equivalent experience)
• Proven background in an office environment
• previous experience in Local Government or Statutory Planning is highly advantageous
• Intermediate to advanced skills in TechOne, Microsoft Office (Word and Excel) and the ability to learn new corporate software quickly
• Exceptional communication skills and a resilient attitude when dealing with complex inquiries or difficult customers
• A demonstrated ability to deliver accurate work output and maintain high standards of data integrity

Experience in Local Government in an administrative field with experience in a planning administration team would be advantageous

superannuation