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We are recruiting three Admin Support Officers to join a busy Pensions department, supporting the processing of high volumes of incoming correspondence and administrative casework. This is a critical back-office role ensuring accurate handling of sensitive information and efficient workflow through internal systems.
Job Responsibility:
Managing incoming post, including: Identifying and categorising correspondence
Scanning documents (both onsite and offsite scanning processes)
Indexing documents accurately onto internal drives and systems
Setting up new cases based on incoming letters and generating work through the system
Printing and distributing documents where required
Handling sensitive and confidential information with a high level of accuracy and care
Supporting wider administrative tasks across the department as workload requires
Maintaining organised digital records and ensuring documents are correctly filed and retrievable
Requirements:
Previous experience in an administrative or office-based role
Strong attention to detail, particularly when handling documentation and data
Comfortable working with scanning systems, document management and basic IT systems
Ability to manage high volumes of work in a fast-paced environment
Good organisational skills and ability to prioritise tasks
Professional and discreet approach when handling confidential information
What we offer:
Training will be provided on internal systems and processes
Opportunity to broaden responsibilities into wider administrative support over time