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Administration Support Officer - Pensions

United Kingdom, Manchester 13.00 GBP / Hour · Job Posted January 20, 2026
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Job Description

We are recruiting three Admin Support Officers to join a busy Pensions department, supporting the processing of high volumes of incoming correspondence and administrative casework. This is a critical back-office role ensuring accurate handling of sensitive information and efficient workflow through internal systems.

Job Responsibility

  • Managing incoming post, including: Identifying and categorising correspondence
  • Scanning documents (both onsite and offsite scanning processes)
  • Indexing documents accurately onto internal drives and systems
  • Setting up new cases based on incoming letters and generating work through the system
  • Printing and distributing documents where required
  • Handling sensitive and confidential information with a high level of accuracy and care
  • Supporting wider administrative tasks across the department as workload requires
  • Maintaining organised digital records and ensuring documents are correctly filed and retrievable

Requirements

  • Previous experience in an administrative or office-based role
  • Strong attention to detail, particularly when handling documentation and data
  • Comfortable working with scanning systems, document management and basic IT systems
  • Ability to manage high volumes of work in a fast-paced environment
  • Good organisational skills and ability to prioritise tasks
  • Professional and discreet approach when handling confidential information

What we offer

  • Training will be provided on internal systems and processes
  • Opportunity to broaden responsibilities into wider administrative support over time

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