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A rare and exciting opportunity to join TechSafe’s National division, working closely with the wider administration team to provide contract support. Reporting directly to the Operations Manager, you will be responsible for performing administrative duties to support TechSafe’s contracts which includes duties dedicated to our renewable energies sector.
Job Responsibility:
Ensure the smooth delivery of administrative duties including allocating, dispatching and redistributing work to the field
Provide assistance with inbound reception calls and queries
Understand and manage all work to pre-determined KPIs
Liaise and provide support to field resources
Provide excellent customer service ensuring maximum customer satisfaction
Administration duties linked to billing and invoicing
Requirements:
Great customer service
High attention to detail
Sound written and verbal communications skills
Ability to work autonomously and collaboratively as part of a team
Excellent organisational and time management skills
Competencies in MS Office products Word, Excel and Outlook
Ability to work discretely with sensitive and confidential information
Positive, proactive and professional approach and willingness to “own the job” until completion
Nice to have:
Experience in an office environment
Experience with allocation and scheduling of work packs