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Administration Officer

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Brook-St Hiredonline

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Location:
United Kingdom , Burnley

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Category:
Public Sector

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Contract Type:
Not provided

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Salary:

12.86 - 13.25 GBP / Hour
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Job Description:

Join Our Client's Team as an Administration Officer in Burnley! Are you passionate about delivering excellent customer service and supporting the justice system? Our client, a key department within HM Courts and Tribunal Service (HMCTS), is hiring for a full-time temporary Administration Officer based in Burnley. This is a fantastic opportunity to contribute to the enforcement of fines and penalties, ensuring justice is upheld across England and Wales.

Job Responsibility:

  • Handling a variety of telephone enquiries for the Criminal Fines Team with professionalism and empathy
  • Creating and updating records accurately on internal systems
  • Data input and management to ensure records are current and correct
  • Drafting standard letters and court documents
  • Assisting court users with general queries and providing excellent customer support
  • Performing other administrative duties as required
  • Participating in training on internal systems to enhance your skills

Requirements:

  • Strong administration skills with proficiency in Microsoft Office
  • Excellent written and verbal communication skills
  • Ability to follow established processes and detailed instructions
  • Empathy and problem-solving skills to support customers effectively
  • Ability to work well within a team and adapt to changing priorities
  • Ability to follow clear processes and instructions
  • Strong organisational and communication skills
  • Previous experience in administration or customer service is advantageous
What we offer:
  • Weekly pay
  • holiday entitlement
  • pension scheme
  • Easily accessible location by car, train, or bus

Additional Information:

Job Posted:
April 23, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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