Administration officer

• Be the first point of contact for acute hospital staff, and professionals from other teams
• Monitoring of a generic inbox
• Typing letters
• Maintaining an electronic patient record system (Rio)
• Attending and minuting various team meetings
• Other general office duties

• General level of education in Maths and English to O-Level/GCSE or equivalent
• Word-processing skills at Level 3 (OCR/RSA Level 3 or equivalent qualification and/or demonstrable relevant experience) eg
• NVQ Level 3 Level 3 in Business Administration (or equivalent)
• Audio Typing qualification or demonstrable equivalent experience
• NVQ Level 3 in Business Admin
• Previous secretarial/clerical experience
• Good working knowledge of Microsoft Office Applications
• Ability to uphold confidentiality at all times
• Ability to maintain and update patient information systems eg RiO
• Excellent communiation and interpersonal skills, both verbal and written
• Excellent organisational and planning skills
• Minute taking
• Flexible attitude to cope with fluctuating workloads
• Discrete in handling confidential and sensitive information
• Must be able to meet the mobility requirements of the post, in providing cover for other teams as and when agreed

• Medical Secretary Diplomas/Certificates
• Knowledge of NHS policies and procedures
• Knowledge of medical/clinical terminology
• Evidence of aptitude in a similar role

Dynamic working environment in which to build a career