Job Description:
Administration Officer (AO) Ministry of Justice Location: Gloucester, GL1 2DE Pay Rate: £12.86 per hour Contract: Temporary until October 2026 (with potential extension) Start Date: Immediate Make an Impact Where It Matters This is an opportunity to step into a meaningful role within the Ministry of Justice, supporting the day-to-day running of a busy court environment. As an Administration Officer, you'll play a key part in ensuring cases progress smoothly while providing essential support to judges, legal professionals, and members of the public. This is more than a typical admin role, it offers variety, responsibility, and real insight into how the justice system operates. What You'll Be Doing You'll be part of a collaborative team, taking on a dynamic role that combines administration, customer interaction, and operational support. Your responsibilities will include: Managing incoming emails and correspondence from court users, including litigants, judges, and legal representatives Accurately logging and updating case documents on internal systems Supporting court hearings, including clerking duties where required Assisting visitors at the public counter and providing a professional front-of-house service Handling telephone enquiries as you become more established in the role Completing a range of administrative tasks including data entry, document management, and general office support This is a hands-on role where no two days are the same, and your work will directly contribute to the efficiency of court proceedings. What We're Looking For We're seeking individuals who are confident, reliable, and motivated to learn. You'll thrive in this role if you: Communicate clearly and confidently with a wide range of people Are comfortable using IT systems and Microsoft Office packages Can work independently while also contributing to a team environment Take initiative and approach tasks with a proactive mindset Have a friendly, professional, and approachable manner No previous experience is required, comprehensive training will be provided, making this a great opportunity for someone looking to build a career within the public sector. Additional Details Initially office-based, with the possibility of hybrid working once fully trained Smart casual dress code Basic DBS clearance required Informal interviews (in person or via Microsoft Teams) Why Join? This role offers the chance to develop valuable administrative and customer service skills within a respected government organisation. You'll gain exposure to a professional legal environment while contributing to a service that has a real impact on people's lives. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
