Administration Officer

Admin Officer - Carlisle (Temporary, Full-Time) Our client, a reputable organisation in the public sector, is hiring for a friendly and motivated Admin Officer to join their team in Carlisle. This is a full-time, temporary role lasting three months, with the potential for extension. You'll work Monday to Friday during office hours (37 hours per week), with approximately 60% of your time spent in the office. What you'll be doing: * Providing general administrative support following established procedures * Handling inbound customer calls, assisting with a variety of queries * Using internal systems to process calls, update customer records, and manage information * Engaging with a diverse range of partners and colleagues across the wider team * Adapting to different tasks as the situation demands in a fast-paced environment What you'll bring: * Strong IT skills, particularly proficiency in Microsoft Office * Excellent communication skills, both written and verbal * Confidence in speaking on the telephone and engaging with customers * Ability to follow detailed instructions and established processes * Flexibility to adapt to changing priorities Additional details: * Hourly rate: £13.47 * Location: Carlisle (accessible by car, train, or bus) * Training provided on internal systems * Benefits include weekly pay, holiday entitlement, and pension scheme Requirements: * Proven administrative skills * Ability to communicate effectively with a broad audience * Experience in customer-facing roles is advantageous Application process: Interested? Please apply online with your CV in WORD format. Successful candidates will undergo a thorough background check, including criminal record, reference, and address verification, to ensure compliance with security standards.