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Join Our Client as an HMCTS Administrative Officer in Barrow-In-Furness! Are you organised, customer-focused, and eager to support the delivery of justice? Our client, a reputable government organisation, is hiring a full-time, temporary Administrative Officer to join their team in Barrow-In-Furness. This role offers a fantastic opportunity to make a real difference in the justice system, supporting court operations and stakeholder engagement.
Job Responsibility:
Acting as the first point of contact for users, judicial office holders, and partner agencies via in-person, phone, digital, and written communication
Providing exceptional customer service, including support for vulnerable individuals and those with complex needs
Assisting with the smooth running of hearings across various HMCTS functions, whether at courts, tribunals, or national services
Managing enquiries, resolving issues, and preventing delays to cases or services
Performing general administrative duties and using digital channels to coordinate with colleagues and stakeholders
Supporting operational delivery to ensure high-quality service and effective justice administration
Requirements:
Strong communication skills and a customer-centric approach
Ability to handle a variety of enquiries and resolve issues efficiently
Competence in using digital tools and channels for communication and administration
Flexibility to work across different sites and functions as needed