Administration Officer

Join Our Client as a Full-Time Temporary Administration Officer in Preston! Are you organised, customer-focused, and eager to support the justice system? Our client, a reputable organisation within the HMCTS, is hiring for a dedicated Administration Officer to join their team in Preston until March 2027. This is a fantastic opportunity to contribute to vital judicial processes while developing your administrative skills. What you'll be doing: * Handling all administrative tasks to prepare for, facilitate, and conclude hearings. * Providing clear, supportive information to users and stakeholders via face-to-face, telephone, and written communication, including those with complex needs. * Using HMCTS service scripts and knowledge articles to guide users to the right services. * Supporting users through complaints procedures, updating systems, and managing risks related to HMCTS buildings. * Processing work according to standard procedures to meet performance and service standards. * Managing case files with accurate data entry and secure information handling. * Overseeing jury service tasks such as selection, deferrals, and attendance tracking, including expense processing. * Assisting with court listing and scheduling to ensure judicial efficiency. * Providing judicial support through diary management and administrative assistance. * Supporting enforcement activities, including financial assessments and report generation. * Contributing to health and safety measures, including facility checks and safety governance. What you'll bring: * Strong organisational skills and attention to detail. * Excellent communication skills, with the ability to support diverse users. * Ability to follow procedures accurately and handle sensitive information securely. * Proactive approach to problem-solving and risk management. * Experience in administrative roles or customer service is beneficial. * A commitment to delivering high standards of service. Additional details: * Location: Preston * Contract: Until March 2027 * Hours: 37 per week, Monday to Friday * Pay rate: £12.86 per hour, increasing to £13.25 after 12 weeks This role offers a rewarding environment where your skills will make a real difference. If you're ready to support the justice system and thrive in a busy, professional setting, apply now!