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Brook-St Hiredonline Logo Brook-St Hiredonline · Office Administration

Administration officer

United Kingdom, Stoke-on-Trent 12.36 - 13.25 GBP / Hour · Job Posted January 19, 2026
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Job Description

Admin Officer - Stoke-on-Trent. Our Public Sector client is seeking several Admin Officers to join their team. You'll play a key role in managing case workflows, ensuring documents are processed accurately and tasks are assigned promptly. This is a detail-focused administrative role where you'll update case files, upload documentation, add comments, and ensure information is routed to the correct teams.

Job Responsibility

  • Take on new cases and update case management systems
  • Upload and organise documents with accuracy
  • Assign tasks to the appropriate
  • Add clear, concise comments and case notes
  • Ensure information is processed promptly and in line with guidelines
  • Support the overall workflow of a fast-moving service area
  • May be telephone work later down the line

Requirements

  • Strong administrative experience
  • High attention to detail and accuracy
  • Excellent written communication skills
  • Ability to manage multiple tasks and work to deadlines
  • Confident using digital systems and Microsoft Office
  • Must be available to start Monday 12th January 2026
  • No annual leave permitted in the first few weeks
  • A clear DBS and 3 years of references are required

What we offer

  • Paid Holidays and Pension
  • Guaranteed interview for veterans or spouses/partners of military personnel who meet essential criteria
  • Guaranteed interview for candidates with a disability who meet essential criteria
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