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Admin Officer - Stoke-on-Trent. Our Public Sector client is seeking several Admin Officers to join their team. You'll play a key role in managing case workflows, ensuring documents are processed accurately and tasks are assigned promptly. This is a detail-focused administrative role where you'll update case files, upload documentation, add comments, and ensure information is routed to the correct teams.
Job Responsibility:
Take on new cases and update case management systems
Upload and organise documents with accuracy
Assign tasks to the appropriate
Add clear, concise comments and case notes
Ensure information is processed promptly and in line with guidelines
Support the overall workflow of a fast-moving service area
May be telephone work later down the line
Requirements:
Strong administrative experience
High attention to detail and accuracy
Excellent written communication skills
Ability to manage multiple tasks and work to deadlines
Confident using digital systems and Microsoft Office
Must be available to start Monday 12th January 2026
No annual leave permitted in the first few weeks
A clear DBS and 3 years of references are required
What we offer:
Paid Holidays and Pension
Guaranteed interview for veterans or spouses/partners of military personnel who meet essential criteria
Guaranteed interview for candidates with a disability who meet essential criteria