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The Administration Officer will be part of a shared professional support team across the Schools of Psychological Sciences, Pharmacy & Pharmacology, and Social Work, providing high‑quality, efficient, and responsive administrative support to ensure the smooth day‑to‑day operations of all academic units. The role operates in a fast‑paced, high‑volume environment and focuses on delivering critical service support while building effective relationships with internal and external stakeholders across a broad range of administrative responsibilities.
Job Responsibility:
Undertake a broad range of teaching and learning operational activities which may include but not limited to timetabling and scheduling
orientation
student intake support
exams and results, and OSCES (Objective Structured Clinical Examinations)
Provide Clinic reception support during times of absence to ensure a high level of customer service is provided to Clinic clients and students
Provide general support to the post graduate student placement team with setting up placement meetings and maintaining databases
Support with timesheet approval and other human resources administration as required
Work collaboratively with colleagues, and students to ensure that consistent and accurate learning and teaching operations are provided whilst working within agreed timeframes
Requirements:
Demonstrated administrative skills including experience with a range of software applications, including email, spreadsheet database, presentation software, and the internet as a resource
Demonstrated commitment to customer service excellence and proactively contribute to the continuous improvement of systems, processes, and procedures
Proven ability to work in a collaborative team environment and demonstrated capacity to act independently within established guidelines, exercising sound judgement and discretion whilst respecting confidentiality
Effective interpersonal, resilience, communication and influencing skills with a positive attitude and a willingness to communicate effectively with a broad range of people
Exceptional organisational skills with strong attention to detail and a demonstrated ability to prioritise and complete tasks within defined deadlines