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Administration officer

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Brook-St Hiredonline

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Location:
United Kingdom , Crewe

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Category:
Public Sector

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Contract Type:
Not provided

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Salary:

12.36 - 13.25 GBP / Hour
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Job Description:

Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone. Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society, and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently. This is a public-facing role requiring professionalism, resilience, and sensitivity when dealing with vulnerable individuals and potentially distressing situations. While tasks are governed by established procedures, you will need to react quickly and appropriately to changing circumstances.

Job Responsibility:

  • Preparing papers and files for court, tribunals, hearings and meetings
  • Producing court documents
  • Creating and updating records on internal systems
  • Data input
  • Drafting standard letters and documents
  • Clerking Civil and Family Courts, tribunals and hearings
  • Prepare court and hearing rooms and clear them down at the end of the day
  • Call parties into court in priority order and escort court users as required
  • Support vulnerable adults and children attending hearings
  • Keep parties informed of changes to hearing times or courtrooms
  • Liaise with Court Clerks, Legal Advisers, the Judiciary, Witness Service and external agencies
  • Assisting court users with general queries
  • Court Usher duties twice a week.

Requirements:

  • Able to follow well established processes and detailed instructions
  • Ability to remain calm and professional in challenging or sensitive situations
  • Strong administration skills with proficiency in Microsoft Office packages
  • Excellent communication skills, both written and verbal.
What we offer:
  • Weekly pay, holiday and pension scheme
  • Location accessible by car, train or bus

Additional Information:

Job Posted:
March 21, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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