Administration Manager

Lead and manage essential administrative duties to support colleagues and learners within the department, including the comprehensive and accurate maintenance of data relating to finance, personnel and learners

• Hold, or be willing to gain, Level 2 qualifications in Literacy and Numeracy within an agreed timescale
• Hold, or be willing to work towards, a Level 2 qualification related to ICT or business administration OR have relevant industrial experience and skills
• Demonstrate an ability to effectively manage a team of Senior Administrators
• Have experience leading an effective and efficient administration service (within a prison-based office environment is desirable)
• Have experience maintaining accurate electronic and paper-based data recording systems
• Have proven time management and organisational skills
• Demonstrate excellent communication and interpersonal skills
• Have up to date IT skills or an IT-related qualification
• Have customer service experience, or a demonstrable knowledge of what constitutes excellent customer service across a variety of stakeholders

• Hold, or be willing to work towards, a Level 3 Leadership and Management qualification
• Experience within a prison-based office environment

• 40 days annual leave plus 8 bank holidays
• 2 hours for wellbeing / personal development per week
• Significant Pension contributions
• Retail Discounts
• Employee Assistance Program
• Cycle to work scheme
• Competitive Benefits + LGPS