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Administration Executive

United Kingdom, Leeds Employment contract 25000.00 GBP / Year · Job Posted June 09, 2026
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Job Description

Are you highly organised, detail-oriented, and passionate about delivering exceptional customer service? We are seeking an Administration Executive to join a growing travel business and play a key role in supporting the operations, sales, and customer service teams. This role will be responsible for ensuring the smooth day-to-day administration of the business, maintaining high standards of accuracy, professionalism, and customer care. There will be a requirement in peak times to cover in other departments including sales and service.

Job Responsibility

  • Conduct quality checks on all booking elements before confirmations are issued, ensuring deposits have been correctly taken and all documentation has been provided accurately
  • Process and chase tickets, maintaining accurate ticket reports
  • Issue customer documentation in a timely and professional manner
  • Manage after-sales administration, including amendments, refunds, and customer call backs
  • Support clients with travel enquiries and processing reservations

Requirements

  • Experience working in travel with a Travel Agency or Tour Operator
  • Excellent organisational and administrative skills
  • Strong attention to detail and accuracy
  • Outstanding communication and customer service skills
  • The ability to prioritise workloads and meet deadlines

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