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At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world. We are guided by our cultures & values, creating a great place to work. We stand for equality, diversity, and inclusion. We care about people & planet and promote health & wellbeing. We nurture your development and provide career opportunities to unlock your potential.
Job Responsibility:
Acting as the friendly first point of contact for visitors, contractors, and co-workers, while managing access to and from the store
Providing administrative support for risk prevention and compliance activities, including audits, incident reporting, database management, and filing
Monitoring and reviewing CCTV, conducting investigations, responding to alarms, and initiating emergency response procedures where required
Assisting in ensuring the store’s compliance with IKEA standards, local rules, guidelines, and legislative requirements to protect our people, assets, and brand
Supporting the response and management of emergency situations and safety incidents
Promoting a strong Risk & Compliance culture by leading by example and continuously identifying opportunities to reduce loss, prevent incidents, and keep co-workers and customers safe
Collaborating with internal stakeholders to ensure health, safety, and security standards are consistently met across all departments
Requirements:
A current Security Licence and First Aid & CPR certifications, or the willingness and ability to obtain them
A strong customer-focused mindset
A genuine passion for creating a safe and secure working environment
Clear and confident verbal communication skills
Proven ability to manage multiple tasks, adapt to changing priorities, and stay organised
Experience using computer systems and IT tools, with strong administrative, incident reporting, and compliance skills
A proactive, solution-focused approach
A team-oriented attitude
What we offer:
$29.59 base hourly pay rate
Above award rates and penalty rates (including Sunday and Public Holidays)
5 weeks’ Paid Annual Leave
Paid Parental Leave
Family & Community Leave
24/7 access to our Employee Assistance Program for health and wellbeing support
15% Co-worker discount
Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
Co-worker uniform provided
Free Co-worker parking
Bonus programme (where eligible)
Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)