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We are seeking two highly organised and detail-oriented Administration & Community Engagement Officers to join our dynamic team. The successful candidate will play a crucial role in supporting our operations and ensuring the smooth delivery of NDIS services. This role also involves maintaining compliance with NDIS guidelines, roster management through close communication with NDIS participants and support workers.
Job Responsibility:
Respond to enquiries via phone, email, and in person in a professional manner
Provide administrative support to NDIS participants, support workers, and management
Maintain accurate and up-to-date staff and participant records in line with NDIS guidelines
Reaching out to external providers within the community for participant acquisition and networking
Coordinate staff and participant schedules, maintaining rosters
Liaise with internal teams to support quality service delivery
Assist with compliance and reporting documentation
Requirements:
Strong understanding of the NDIS
Proficiency in Microsoft Office Suite and participant management systems, such as Brevity
Strong reliability and consistency in attendance and performance
Excellent communication and interpersonal skills
High attention to detail and ability to manage multiple tasks and deadlines
Ability to work both independently and as part of a team
Current Police Check and Working with Children Check (or willingness to obtain)
NDIS Worker Screening Check (or willingness to obtain)
Proven experience in administrative roles, preferably within NDIS, aged care, or healthcare setting
Proficient in Microsoft Office Suite (Word, Excel, Outlook) and experience with data entry and management systems
A valid Driver’s License and own motor vehicle
What we offer:
Join a purpose-driven organisation that values inclusion, respect, and empowerment
Be part of a supportive and collaborative team that celebrates your contributions
Access ongoing training and development opportunities to grow your career
Work in a positive and professional environment where your ideas are welcomed
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