CrawlJobs Logo

Administration & Community Engagement Officer

Australia, Rosanna, Victoria · Job Posted December 13, 2025
Apply Position
Job Link Share

Job Description

We are seeking two highly organised and detail-oriented Administration & Community Engagement Officers to join our dynamic team. The successful candidate will play a crucial role in supporting our operations and ensuring the smooth delivery of NDIS services. This role also involves maintaining compliance with NDIS guidelines, roster management through close communication with NDIS participants and support workers.

Job Responsibility

  • Respond to enquiries via phone, email, and in person in a professional manner
  • Provide administrative support to NDIS participants, support workers, and management
  • Maintain accurate and up-to-date staff and participant records in line with NDIS guidelines
  • Reaching out to external providers within the community for participant acquisition and networking
  • Coordinate staff and participant schedules, maintaining rosters
  • Liaise with internal teams to support quality service delivery
  • Assist with compliance and reporting documentation

Requirements

  • Strong understanding of the NDIS
  • Proficiency in Microsoft Office Suite and participant management systems, such as Brevity
  • Strong reliability and consistency in attendance and performance
  • Excellent communication and interpersonal skills
  • High attention to detail and ability to manage multiple tasks and deadlines
  • Ability to work both independently and as part of a team
  • Current Police Check and Working with Children Check (or willingness to obtain)
  • NDIS Worker Screening Check (or willingness to obtain)
  • Proven experience in administrative roles, preferably within NDIS, aged care, or healthcare setting
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook) and experience with data entry and management systems
  • A valid Driver’s License and own motor vehicle

What we offer

  • Join a purpose-driven organisation that values inclusion, respect, and empowerment
  • Be part of a supportive and collaborative team that celebrates your contributions
  • Access ongoing training and development opportunities to grow your career
  • Work in a positive and professional environment where your ideas are welcomed
  • On-the-job training will also be provided

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Administration & Community Engagement Officer

8 matching positions

Community Support Engagement Officer

Join Colchester Institute – Where Your Career Makes a Difference. At Colchester ...
Location
Location
United Kingdom , Colchester
Salary
Salary:
32227.00 GBP / Year
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Significant experience in working with adults, providing support and mentorship to enable them to achieve their goals
  • Experience of working in partnership with organisations and stakeholders to achieve common outcomes
  • Experience of proactively seeking new opportunities within the community, with employers and stakeholders to enable mutually beneficial dialogue to commence
  • Minimum 12 months experience of working in a busy administrative environment
  • Level 3 Award in Education and Teaching or Preparing to Teach in the Lifelong Learning Support (PTLLS) or equivalent or willing to work towards the qualification
  • Minimum of Level 2 qualification in English and Mathematics GCSE 4+ or C and above / CSE Level 1 / O-Level C or above / Level 2 Adult Numeracy or Literacy or equivalent
  • Level 2 IAG qualification or willing to work towards the qualification
  • Level 2 NVQ (or equivalent) in Business Administration
Job Responsibility
Job Responsibility
  • Provide effective advice regarding employment, education, training and volunteering opportunities to enhance customer's ability to find work
  • Complete initial assessment with customers, establishing starting point for them to make choices in regards to employment, education, volunteering and training
  • Work with different customer groups to remove barriers that prevent individuals returning to employment and devise appropriate solutions
  • Develop clear pathways for customers to access employment support, debt/money management advice and other support through local organisations
  • Carry out proactive customer contact to customer groups who have been identified as needing further support and advice
  • Develop campaigns with local partners to maximise effort in engaging hard to reach groups
  • Support the design and deliver training courses, preparing material and resources that support the learners to achieve social justice outcomes and improve employability
  • Be able to travel across different sites
What we offer
What we offer
  • full benefits
  • Fulltime
Read More
Arrow Right

Training Communities Engagement Officer

At Colchester Institute, we believe in the power of education to transform lives...
Location
Location
United Kingdom , Colchester
Salary
Salary:
25858.56 GBP / Year
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience of working in a customer engagement, learner engagement, employer engagement, training support, community engagement or similar role
  • Experience of using digital communication channels to share information, support engagement and build relationships with a range of audiences. This may include social media, email updates, online groups, newsletters or other digital platforms
  • Experience of creating clear, accurate and audience-appropriate written content for professional use
  • Experience of maintaining accurate records and supporting customer processes using systems such as CRM platforms, databases, spreadsheets or other administrative systems
  • Development or media or marketing
  • Level 2 qualification in English and Mathematics, such as GCSE grade 4/C or above, Functional Skills Level 2, or equivalent
  • Educated to Level 3 or above in a relevant subject area, such as Media Studies, Marketing, Communications, Business, Customer Service, Digital Media, or equivalent relevant professional experience
  • Good standard of digital literacy, with confidence using Microsoft Office, email, online platforms, social media channels, databases, spreadsheets and customer record systems
Job Responsibility
Job Responsibility
  • Develop and maintain digital communities for training audiences, including employers, learners, delegates and sector-specific groups
  • Research audience needs and platform preferences to ensure communication is relevant, accessible and appropriate
  • Build and maintain strong relationships with customers through regular communication, demonstrating empathy, understanding, and responsiveness to their needs
  • Manage social media and web traffic, filtering content, managing college reputational risks and identifying trends and opportunities. Maximising and optimising the reach
  • Gather and analyse customer feedback to understand needs and preferences and utilise information to improve satisfaction rates and business relationships
  • Utilise social media as well as any other digital community groups (eg. LinkedIN, emails) to promote college programmes and products to maximise the achievement of college goals and targets (financial and quality)
  • Update and maintain accurate customer relationship management systems including databases, spreadsheets, and records related to employer and customer relationship activities
  • Fulltime
Read More
Arrow Right

Outreach and Community Engagement Specialist

ATASK is seeking a highly organized, resourceful, and creative individual with a...
Location
Location
United States , Boston
Salary
Salary:
52000.00 - 67000.00 USD / Year
atask.org Logo
Asian Task Force Against Domestic Violence
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Demonstrated ability to form meaningful and respectful relationships with community members and partners
  • Demonstrated success in community engagement, outreach, community organizing, public education and/or event coordination
  • Bachelor's degree in related field or can be substituted with a minimum of 2 years' related experience
  • Bilingual English/Vietnamese or English/Mandarin speaking preferred, not required
  • Strong written, verbal, interpersonal and public speaking skills
  • Excellent organizational skills with strong attention to detail and ability to manage multiple priorities
  • Self-motivated, dependable, and able to work independently and collaboratively
  • Flexibility to work evenings and weekends
  • Resides in the Greater Boston area or has strong knowledge of and connections to Greater Boston communities preferred
  • Proficiency in Microsoft office and Office 365 required
Job Responsibility
Job Responsibility
  • Participate in the development and implementation of the O&CE Plan as assigned by the O&CE Manager
  • Conduct outreach to community, service providers and partner organizations to increase awareness of about ATASK services, and of DV, SA and other forms of abuse in Asian communities
  • Build and maintain relationships with community partners, providers, academic institutions, faith communities, businesses, coalitions and other stakeholders to strengthen referrals, partnerships and organizing efforts
  • Maintain an active presence in the community by attending coalition and community meetings and community events
  • Assist in coordinating and facilitating outreach and community engagement activities, including cultural festivals, roundtables, rallies, marches and tabling events
  • Support the distribute and dissemination of outreach, educational and awareness materials within Asian communities and Asian serving organizations, business and places of worship
  • Collaborate with other ATAS programs to support outreach, education, advocacy, and community organizing efforts
  • Assist in the development of outreach, educational and awareness materials
  • Support staff onboarding trainings and provider trainings, presentations, and other educational initiatives
  • Conduct data collection and entry related to outreach efforts, community engagement activities, dissemination of material, and demographic and geographic information of Asian community
What we offer
What we offer
  • Health, Vision and Dental Insurance
  • Life and long-term disability
  • 401K match
  • Wellness funds
  • Corporate T-Pass Program
  • Paid Time Off: Vacation, Sick time, Personal days and 15 Holidays
  • Variety of Wellness Programs during the year, including Summer Fridays which include approximately 40 hours of wellness hours
  • Hybrid work model
  • ATASK encourages and strongly supports ongoing training and professional development opportunities for all staff
  • Professional development opportunities
  • Fulltime
Read More
Arrow Right

Administration Officer

Working within the Arts and Society Operations and Administration team, the Admi...
Location
Location
Australia , Hobart
Salary
Salary:
Not provided
utas.edu.au Logo
University of Tasmania
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Demonstrated commitment to customer service excellence and the ability proactively to contribute to the continuous improvement of systems, processes and procedures
  • Excellent interpersonal communication and influencing skills, and strong personal resilience
  • Proven ability to work in a collaborative team environment and demonstrated capacity to act independently
  • Exceptional organisational skills and a demonstrated ability to perform tasks with a high degree of accuracy
  • A high level of computer literacy and experience with database operations
Job Responsibility
Job Responsibility
  • Provide responsive, customer-focused administrative support to academic and professional staff
  • Maintain up‑to‑date knowledge of relevant policies and procedures, providing proactive, accurate, and solutions‑focused advice
  • Contribute to a positive and high‑performing service culture by identifying opportunities for service improvement
  • Assist with internal communications and events as directed, engaging professionally with staff, students, and the wider community
  • Support consistent service delivery by contributing to the development and application of standard operating procedures
Read More
Arrow Right

Community Engagement Associate Home Care North

Location
Location
United States , South Burlington
Salary
Salary:
59300.00 - 88900.00 USD / Year
unilever.com Logo
Unilever
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • BS or BA required, or equivalent years of experience in related field
  • 1 to 3 Years of experience
  • Agile, organized, proactive, problem-solver, who shows great attention to detail
  • Results oriented with a can-do mindset
  • Adaptable in managing evolving priorities and deadlines in a fast-paced, growing environment
  • Demonstrated leadership skills within a process oriented, team environment
  • Strong relationship management skills, ability to build a personal network throughout the company
  • Excellent oral and written communication skills
  • Professional, cordial, courteous
  • Highly proficient in MS Word, PowerPoint, Excel and Outlook
Job Responsibility
Job Responsibility
  • Provide high-level administrative, organizational, and operational support to senior leadership within Home Care North America
  • Proactively manage complex calendars, business priorities, meeting rhythms, and scheduling conflicts
  • Coordinate internal and external meetings, including leadership forums, offsites, agency meetings, and one-on-ones
  • Prepare meeting materials, pre-reads, agendas, and capture follow-ups to ensure closure on actions
  • Manage domestic and international travel logistics, itineraries, expense reporting, and related compliance
  • Support communication flow across leadership and cross-functional teams, acting as a connective tissue
  • Handle sensitive information with discretion and uphold the highest standards of confidentiality
  • Provide project management support for priority initiatives, culture moments, and operating rhythms
  • Continuously improve ways of working, processes, and tools to increase efficiency and effectiveness
  • Be a trusted partner who anticipates needs, surfaces risks early, and enables leaders to focus on impact
What we offer
What we offer
  • health insurance (including prescription drug, dental, and vision coverage)
  • retirement savings benefits
  • life insurance and disability benefits
  • parental leave
  • sick leave
  • paid vacation and holidays
  • access to numerous voluntary benefits
  • Fulltime
Read More
Arrow Right

Resident Engagement Operations Officer (Building Safety)

Goodman Masson are partnering with an ambitious and growing housing and regenera...
Location
Location
United Kingdom , Barking
Salary
Salary:
38000.00 - 45000.00 GBP / Year
goodmanmasson.com Logo
Goodman Masson
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience working as a Resident Liaison Officer, Resident Engagement Officer or similar resident-facing role
  • Experience delivering resident engagement or community outreach initiatives
  • Ability to engage confidently with diverse communities and build trust quickly
  • Strong administrative and IT skills across Microsoft Office tools
  • Experience producing resident communications and engagement materials
  • Knowledge or understanding of building safety, fire safety and resident engagement principles
  • Understanding of GDPR, consent and safe handling of resident information
  • Strong organisational skills with the ability to manage competing priorities
  • A proactive, solutions-focused and customer-centred approach
Job Responsibility
Job Responsibility
  • Delivering resident engagement activity focused on building and fire safety awareness
  • Building trusted relationships with residents, including supporting vulnerable and harder-to-reach groups
  • Organising and attending engagement events, workshops, surveys and community sessions
  • Supporting communication and engagement plans across residential buildings
  • Helping residents understand evacuation procedures, building risks and safety responsibilities
  • Coordinating resident feedback and ensuring insights inform service improvements
  • Supporting person-centred fire risk assessment activity and evacuation planning
  • Maintaining accurate records and supporting audits and regulatory reporting
  • Managing resident enquiries and acting as a central point of contact for the service
  • Working collaboratively with operational teams, contractors and stakeholders to support resident outcomes
What we offer
What we offer
  • Flexible Working
  • Fulltime
Read More
Arrow Right

Community Participation Officer

Based in the East End of London since 1884, Toynbee Hall is a charity working al...
Location
Location
United Kingdom , London
Salary
Salary:
29624.00 GBP / Year
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience of planning and delivering safe, inclusive, and in-budget community activities and events for diverse audiences, including older people and communities experiencing social or economic disadvantage
  • Experience of designing and delivering safe, creative, and developmentally appropriate play sessions and activities for children
  • Ability to deliver work to an agreed brief and proactively communicate plans and progress with internal and external stakeholders
  • Demonstrable commitment to community participation, with experience of supporting local people to shape services and contribute to positive community change
  • Knowledge of safeguarding principles and experience of recognising, responding to, recording, and appropriately escalating safeguarding concerns
  • Understanding of health and safety responsibilities within a community setting, including risk assessment and maintaining safe, welcoming, and inclusive spaces
  • Experience of implementing referral procedures and working with internal and external partners to ensure service users receive appropriate support
  • Strong administrative skills
  • Experience of promoting services through outreach, partnership working, and marketing (including face-to-face engagement, social media, and community networks)
  • Ability to build and maintain positive relationships with local organisations and stakeholders
Job Responsibility
Job Responsibility
  • Working with the Community Programming Manager to plan activities and events that are safe, in the budget, and intentionally designed to be inclusive and appropriate for the intended audience
  • Working with the Community Programming Manager to design and safe, creative, and stimulating play sessions and events for children
  • Delivering to a brief, and clearly and proactively communicating plans with stakeholders across teams
  • Supporting and enabling local people to have a meaningful voice in shaping our services
  • Taking responsibility for the upkeep of the community centre
  • Implementing agreed procedures to provide appropriate support or referrals for service users
  • Following administrative procedures
  • Promoting our services and ensure they are as impactful as possible
  • Representing Toynbee Hall to external audiences
  • Contributing to the overall development and implementation of Toynbee Hall’s strategy
  • Fulltime
Read More
Arrow Right

Youth Engagement Support Officer

Working alongside the Youth Engagement Coordinator you will contribute to variou...
Location
Location
Australia , Milton
Salary
Salary:
Not provided
yourtown.com.au Logo
yourtown
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum 1 year of practical or job-related experience in a similar field to meet role requirements
  • High school certificate or school certificate plus formal vocational or craft skills
  • Strong willingness to learn and develop new skills
  • Excellent organisational and time-management abilities, with the capacity to manage multiple tasks and deadlines
Job Responsibility
Job Responsibility
  • Project Collaboration and Execution - Assisting the youth engagement coordinator in planning and managing exciting projects
  • Youth Support and Communication - Engaging with other young people through direct communication, including responding to inquiries and supporting their involvement in ongoing projects
  • Administrative and Project Management Support - Assist with scheduling, progress tracking, and coordinating resources for youth engagement projects
What we offer
What we offer
  • Opportunity for flexible working arrangements
  • Access to Paylab to help you save on everyday items
  • Opportunities for internal and external professional development
  • Free access to LinkedIn Learning including over 16,000 learning modules
  • A genuine focus on employee health and wellbeing
  • yourWellness program includes free access to Calm & Centr Apps
  • Access to free and confidential counselling sessions for you and members of your immediate family
  • Access to discounted private health insurance, banking and finance, insurance, and superannuation through our partner organisations
Read More
Arrow Right