Administration & Co-Pay Assistant Job at Cencora

Administration & Co-Pay Assistant

Our team members are at the heart of everything we do. At Cencora, we are united...

Location

Canada

Salary:

41800.00 - 64350.00 CAD / Year

Cencora

Expiration Date

Until further notice

Requirements

Post-secondary education in a related field
3-5 years’ experience in an administrative role in a pharmaceutical setting
In-depth knowledge of the Microsoft Office Suite of applications is essential
Proven accuracy when processes large amounts of data
Candidate must have strong communication and interpersonal skills
Ability to work independently and in a team environment
Adaptability to change and to learn new skills as required
Bilingual, French/English preferred
Ability to communicate effectively both orally and in writing
Strong interpersonal skills

Job Responsibility

Performs general administrative tasks such as handling the mail, typing, and maintenance of filling systems for the program
As required, responsible for processing copayment requests for patients, pharmacies and/or physicians for programs offering copay assistance or concierge payments
Liaise with Program managers to ensure copayment KPIs are met
Liaise with ISI Accounting to ensure proper payment timeframes and accurate payments
Liaise with 3rd party payment administrator to ensure accurate electronic payment processing
Establishes and maintains office files, makes appointments and arranges meeting rooms as required
Compiles information from various sources and utilizes the information for uses such as generating reports
Audits and maintains various reports specific to his/her business location by checking for errors, inconsistencies or discrepancies
makes corrections and notifies appropriate personnel of any modifications
Updates and maintains pertinent business information via computer or department files

What we offer

medical
dental
vision care
backup dependent care
adoption assistance
infertility coverage
family building support
behavioral health solutions
paid parental leave
paid caregiver leave

Fulltime

Administration & Co-Pay Assistant

Our team members are at the heart of everything we do. At Cencora, we are united...

Location

Canada

Salary:

41800.00 - 64350.00 CAD / Year

Cencora

Expiration Date

Until further notice

Requirements

Post-secondary education in a related field
3-5 years’ experience in an administrative role in a pharmaceutical setting
In-depth knowledge of the Microsoft Office Suite of applications is essential
Proven accuracy when processes large amounts of data
Candidate must have strong communication and interpersonal skills
Ability to work independently and in a team environment
Adaptability to change and to learn new skills as required
Bilingual, French/English preferred
Ability to communicate effectively both orally and in writing
Strong interpersonal skills

Job Responsibility

Performs general administrative tasks such as handling the mail, typing, and maintenance of filling systems for the program
As required, responsible for processing copayment requests for patients, pharmacies and/or physicians for programs offering copay assistance or concierge payments
Liaise with Program managers to ensure copayment KPIs are met
Liaise with ISI Accounting to ensure proper payment timeframes and accurate payments
Liaise with 3rd party payment administrator to ensure accurate electronic payment processing
Establishes and maintains office files, makes appointments and arranges meeting rooms as required
Compiles information from various sources and utilizes the information for uses such as generating reports
Audits and maintains various reports specific to his/her business location by checking for errors, inconsistencies or discrepancies
makes corrections and notifies appropriate personnel of any modifications
Updates and maintains pertinent business information via computer or department files

What we offer

medical
dental
vision care
comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness
support for working families
backup dependent care
adoption assistance
infertility coverage
family building support
behavioral health solutions

Fulltime

Administration & Co-Pay Assistant

Our team members are at the heart of everything we do. At Cencora, we are united...

Location

Canada , Remote

Salary:

41800.00 - 64350.00 CAD / Year

Cencora

Expiration Date

Until further notice

Requirements

Post-secondary education in a related field
3-5 years’ experience in an administrative role in a pharmaceutical setting
In-depth knowledge of the Microsoft Office Suite of applications is essential
Proven accuracy when processes large amounts of data
Candidate must have strong communication and interpersonal skills
Ability to work independently and in a team environment
Adaptability to change and to learn new skills as required
Bilingual, French/English preferred
Ability to communicate effectively both orally and in writing
Strong interpersonal skills

Job Responsibility

Performs general administrative tasks such as handling the mail, typing, and maintenance of filling systems for the program
As required, responsible for processing copayment requests for patients, pharmacies and/or physicians for programs offering copay assistance or concierge payments
Liaise with Program managers to ensure copayment KPIs are met
Liaise with ISI Accounting to ensure proper payment timeframes and accurate payments
Liaise with 3rd party payment administrator to ensure accurate electronic payment processing
Establishes and maintains office files, makes appointments and arranges meeting rooms as required
Compiles information from various sources and utilizes the information for uses such as generating reports
Audits and maintains various reports specific to his/her business location by checking for errors, inconsistencies or discrepancies
makes corrections and notifies appropriate personnel of any modifications
Updates and maintains pertinent business information via computer or department files

What we offer

medical
dental
vision care
comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness
support for working families
backup dependent care
adoption assistance
infertility coverage
family building support
behavioral health solutions

Fulltime

Administration & Co-Pay Assistant

Our team members are at the heart of everything we do. At Cencora, we are united...

Location

Canada

Salary:

41800.00 - 64350.00 CAD / Year

Cencora

Expiration Date

Until further notice

Requirements

Post-secondary education in a related field
3-5 years’ experience in an administrative role in a pharmaceutical setting
In-depth knowledge of the Microsoft Office Suite of applications is essential
Proven accuracy when processing large amounts of data
Strong communication and interpersonal skills
Ability to work independently and in a team environment
Adaptability to change and to learn new skills as required
Bilingual, French/English preferred
Ability to communicate effectively both orally and in writing
Strong interpersonal skills

Job Responsibility

Performs general administrative tasks such as handling the mail, typing, and maintenance of filing systems for the program
Process copayment requests for patients, pharmacies and/or physicians for programs offering copay assistance or concierge payments
Liaise with Program managers to ensure copayment KPIs are met
Liaise with ISI Accounting to ensure proper payment timeframes and accurate payments
Liaise with 3rd party payment administrator to ensure accurate electronic payment processing
Establish and maintain office files, make appointments and arrange meeting rooms as required
Compile information from various sources and utilize the information for uses such as generating reports
Audit and maintain various reports specific to his/her business location by checking for errors, inconsistencies or discrepancies
make corrections and notify appropriate personnel of any modifications
Update and maintain pertinent business information via computer or department files

What we offer

Medical, dental, and vision care
Comprehensive suite of benefits focusing on physical, emotional, financial, and social aspects of wellness
Support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave
Variety of training programs
Professional development resources
Opportunities to participate in mentorship programs, employee resource groups, volunteer activities

Fulltime

Bilingual Administration & Co-Pay Assistant

Our team members are at the heart of everything we do. At Cencora, we are united...

Location

Canada

Salary:

41800.00 - 64350.00 CAD / Year

Cencora

Expiration Date

Until further notice

Requirements

Post-secondary education in a related field
3-5 years’ experience in an administrative role in a pharmaceutical setting
In-depth knowledge of the Microsoft Office Suite of applications is essential
Proven accuracy when processes large amounts of data
Candidate must have strong communication and interpersonal skills
Ability to work independently and in a team environment
Adaptability to change and to learn new skills as required
Bilingual, French/English preferred
Ability to communicate effectively both orally and in writing
Strong interpersonal skills

Job Responsibility

Performs general administrative tasks such as handling the mail, typing, and maintenance of filling systems for the program
As required, responsible for processing copayment requests for patients, pharmacies and/or physicians for programs offering copay assistance or concierge payments
Liaise with Program managers to ensure copayment KPIs are met
Liaise with ISI Accounting to ensure proper payment timeframes and accurate payments
Liaise with 3rd party payment administrator to ensure accurate electronic payment processing
Establishes and maintains office files, makes appointments and arranges meeting rooms as required
Compiles information from various sources and utilizes the information for uses such as generating reports
Audits and maintains various reports specific to his/her business location by checking for errors, inconsistencies or discrepancies
makes corrections and notifies appropriate personnel of any modifications
Updates and maintains pertinent business information via computer or department files

What we offer

medical
dental
vision care
comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness
support for working families
backup dependent care
adoption assistance
infertility coverage
family building support
behavioral health solutions

Fulltime

Patient Financial Access Facilitator

We are looking for a Patient Financial Access Facilitator to support front-end p...

Location

United States , New Haven

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Prior experience in patient registration, healthcare scheduling, medical front desk support, or a related patient access function
Working knowledge of insurance verification, benefit review, co-pay collection, and financial clearance processes
Strong customer service and communication skills with the ability to remain detail-oriented in a busy, patient-facing environment
Ability to use multiple applications and online tools to complete registration, scheduling, and documentation tasks accurately
Familiarity with healthcare policies, confidentiality standards, and regulatory requirements affecting patient access and billing
Strong attention to detail with the ability to identify discrepancies, resolve routine issues, and maintain high-quality records
Ability to collaborate effectively with clinical teams, administrative staff, and patients from diverse backgrounds

Job Responsibility

Manage patient check-in and check-out activities by entering, reviewing, and updating demographic, coverage, and account details with a high level of accuracy
Schedule and adjust appointments based on provider availability, visit type, timing requirements, and patient needs while coordinating closely with clinical staff
Confirm patient identity and follow established safety and fraud-prevention procedures to protect patients and maintain compliance standards
Verify insurance eligibility, enter coverage information correctly, and support billing readiness by securing complete and accurate financial data
Collect co-pays, outstanding balances, and required documentation, including signatures and authorizations, in line with departmental policies
Assist patients who need additional support, including individuals with language, hearing, or accessibility needs, to help ensure an inclusive registration experience
Monitor wait lists, recalls, and open appointment slots to improve scheduling efficiency and help maximize clinic utilization
Document visit-related details thoroughly in the appropriate systems and maintain organized records that support operational and reimbursement requirements

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Administrative Assistant

We are looking for an Administrative Assistant to support patient registration a...

Location

United States , Palo Alto

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma required
associate degree preferred
Ability to type at least 30 words per minute with strong overall computer proficiency
Experience working across multiple applications at the same time while maintaining accuracy and efficiency
Strong verbal and written communication skills with a consistent customer-focused approach
Knowledge of handling confidential information and completing documentation in a regulated healthcare environment
Ability to prioritize tasks independently, remain organized under pressure, and produce dependable work with limited supervision
Comfortable working in both stationary and mobile work settings as operational needs require
Bilingual skills are a plus

Job Responsibility

Manage patient intake and registration activities for a variety of patient types while ensuring records are entered accurately and without delay
Gather and verify demographic details, insurance coverage, and eligibility information through online resources and internal documentation workflows
Obtain required signatures for consent, privacy, and other registration-related forms, making sure all legal paperwork is completed properly
Collect co-pays, deductibles, deposits, and other required patient payments, and document each transaction according to established procedures
Scan and index registration materials and supporting documents into the appropriate systems before the end of each shift
Coordinate with clinical teams to provide wristbands, face sheets, labels, and other essential patient materials in a timely and thorough manner
Respond to updates and notifications from nursing staff promptly to keep patient records current and aligned with care activity
Support a positive patient experience by addressing inquiries courteously, managing visitor authorization requests, and safeguarding patient valuables in line with department guidelines
Maintain productivity during high-volume periods by organizing competing priorities effectively and contributing to team coverage as needed
Monitor office equipment readiness, follow downtime procedures when necessary, and participate in staff meetings, trainings, and other departmental activities

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan

Fulltime

Patient Experience Rep I – Ophthalmology

The Patient Experience Representative I works under close supervision to provide...

Location

United States , Needham; Worcester

Salary:

19.06 - 27.64 USD / Hour

Boston Children's Hospital

Expiration Date

Until further notice

Requirements

High School Diploma/GED
Basic customer service and computer skills
Makes use of customer service knowledge to assist patients and families in resolving problems
Conveys a positive demeanor when interacting with patients, families, and coworkers
Ability to communicate in a clear, effective manner both orally and in writing and demonstrate empathy in difficult personal situations
Ability to work with diverse internal and external constituencies
Demonstrates the ability to pay attention to detail and accuracy

Job Responsibility

Provides positive and effective customer service to patients, families, and visitors, responding to routine inquiries and involving supervisors for complex issues
Greets, screens, directs, and registers patients
enrolls patients and caregivers in the patient portal
Collaborates with referring providers and practices to manage complex patient issues
may rotate in call centers
Schedules patient encounters and procedures under supervision
monitors daily schedules and coordinates flow to optimize patient experience
Prepares for and attends shift handoffs and team huddles
Collects patient vitals (e.g., height, weight, temperature) and completes questionnaires in EMR as needed
Prepares examination rooms, assists patients, and ensures routine forms are ready for appointments

What we offer

Flexible schedules
Affordable health, vision and dental insurance
Child care and student loan subsidies
Generous levels of time off
403(b) Retirement Savings plan
Pension
Tuition and certain License and Certification Reimbursement
Cell phone plan discounts
Discounted rates on T-passes

Fulltime

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Administration & Co-Pay Assistant

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