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To work as an effective member of the administrative team to provide professional, efficient, patient focused administrative support between Radiation Oncology level 2, Radiation Oncology Bookings and level 3 reception
Job Responsibility:
Register patients on arrival into Mosaiq and Q Manager and make patient appointments in Mosaiq for both new and existing patients
Notify patients of cancelled or deferred appointments
Generate and send new patient letters and appointment letters
Assist in the filing of results/reports and in the maintenance of filing/record systems within Radiation Oncology
Maintain records of referring doctors, patients files and x-rays
Obtaining external results as requested
Create an accurate and timely Medicare assignment form for every eligible patient
Generate and send reminder text messages
Requirements:
Highly organised and the ability to prioritise work and multi-task in an extremely busy environment
Demonstrated excellence in customer service
Proven effective communication skills both verbal and written
What we offer:
Greater take-home pay through generous salary packaging, for living expenses, meals, and holiday accommodation
A suite of wellness initiatives designed to support you, including discounted fitness memberships and special offers on health insurance, and a comprehensive wellbeing program
Onsite childcare at Austin Hospital, easy access via public transport and car parking options