Administration Assistant

• Providing Ward Clerk support to Ward 31A
• Entering timetabling appointments from patient attendances
• Scanning, uploading, filing and requesting/returning files
• Typing and formatting of letters
• Ordering/returning and monitoring of equipment
• Answering calls

• Intermediate (Level 2) Typing/Word processing qualification and/or relevant demonstrable experience e.g. 12 months experience
• Good general level of education up to Level 1 standard in English Language and Maths
• NVQ Level 2 in Business Administration or NVQ Level 2 in Customer Service
• Working knowledge of Microsoft applications including Outlook, Word, Excel and Power Point
• Able to input data accurately and efficiently and undertake repetitive tasks whilst maintaining attention to detail
• Good communication and interpersonal skills, both verbal and written, face-to-face and non-facing customers
• Good organisational and planning skills using own initiative
• Knowledge of working in an NHS environment
• Ability to maintain and update patient information database(s)
• Ability to uphold confidentiality at all times
• Able to prioritise and plan own workload
• Experience of carrying out administrative tasks, e.g., data input, receiving and making telephone calls
• Experience of working in an NHS/health care setting and processing NHS/Healthcare documentation
• Ability to travel between sites

Experience of working with paper-based and electronic filing systems