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Exciting opportunity for an Administration Assistant to join our team. Full-time and part-time, ongoing positions available. Hours are between 8:00am to 4:30pm Monday to Friday. Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and statewide. We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives. About Surgery and Endoscopy Access: Surgery and Endoscopy Access is a part of the Division of Surgery, Anaesthesia, and Procedural Medicine at Austin Health. This team, comprising both administrative and nursing staff, focuses on providing efficient and streamlined care for patients across our campuses.
Job Responsibility
Providing effective phone support and acting as the main point of contact for Surgical and Endoscopy Access inquiries
Delivering excellent customer service to all stakeholders, ensuring a positive experience
Supporting Liaison Nurses and Clinical Nurse Consultants in their daily duties
Managing administrative tasks, including accurate data entry and record-keeping
Applying a flexible and innovative approach to work processes
Requirements
Proven excellence in customer service and communication, both verbal and written
Strong time management and prioritization skills
The ability to work autonomously and as part of a dynamic team
Developed computer and administrative skills, with a focus on accurate data management
A demonstrated commitment to Austin Health’s values: Our Actions Show We Care, We Bring Our Best, Together We Achieve, We Shape the Future
What we offer
Greater take-home pay through generous salary packaging, for living expenses, meals, and holiday accommodation
A suite of wellness initiatives designed to support you, including discounted fitness memberships and special offers on health insurance, and a comprehensive wellbeing program
Onsite childcare at Austin Hospital, easy access via public transport and car parking options