Administration Assistant

• Sort, scan, rename and distribute incoming mail
• Provide scanning, and printing as per client instructions
• Process outgoing post including printing and franking of letters
• Courteously greet and interact with visitors to the premises
• Deliver an exceptional file management service
• Extensive computer and data related tasks
• Accept requests from Fee Earners/PAs, notifying them of estimated completion time as appropriate and in line with service level agreements
• Maintaining general stock management including stationery and catering items
• Ensuring facilities and other equipment are properly utilised and maintained
• Arranging refreshments/lunches for any client meetings, as well as setting this up in meeting rooms
• Managing a structured and efficient workflow for all service areas within your remit
• Participating in cross departmental and site projects or other ad hoc requests as assigned by the Site Lead, Central Services Manager or Head of Division
• Actively participating in all on site health and safety audits and assessments and oversee compliance as required
• Ensuring operations reflect the initiatives set by the firm (sustainability and paper-lite etc.)
• Collect and complete any information required for billing or client charge back data

• Experience working on Microsoft Office programmes
• Excellent customer service skills, confident in liaising with Clients and strong communication skills
• Client-focused approach to service provision through personal commitment to their business
• Strong attention to detail and a critical eye for accuracy, with a ‘right first time’ attitude
• Ability to work under pressure within tight deadlines with flexible approach
• Continual improvement mentality, open and receptive to feedback
• Build and grow relationships with key Clients and service users
• Ownership for work produced in terms of the final product e.g. consistency, accuracy and quality
• Previous experience in an office environment using office equipment and software desired
• Ability to handle confidential information with discretion

Competitive Salary & Benefits