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Administration Assistant

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Blackrock Health Hermitage Clinic

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Location:
Ireland , Lucan

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Responsibility:

  • Interviews patient or representative to obtain and record name, address, age, religion, persons to notify in case of emergency, attending Physician, and individual or insurance company responsible for payment of bill
  • Explains regulations such as visiting hours, payment of accounts, and schedule of charges
  • When possible escorts patient or arranges for escort to assigned room or ward
  • Enters patient admitting information into the Hospitals information systems including Meditech RIS/PACS as relevant/ order bloods
  • Ensure Private Health insurance forms are accurately completed and signed by patient
  • Record all patient details accurately into the Meditech system
  • Verify patient information entered in accurate and complete
  • Record patients insurance status accurately into the Meditech system
  • Obtains signed statement from patient to protect hospital's interests
  • Maintains confidentiality in maintaining all patient records
  • Receives payments on accounts
  • Performs cashiering duties-accepting payments from patients
  • Daily banking/reconciliation and ensure all invoices are raised daily for services provided
  • Works under direct supervision of Admitting Supervisor or designee, but must be able to handle daily details of the Admitting Department duties with minimal supervision
  • Attends regular Meditech training sessions
  • Promote a patient centred culture of openness and responsiveness to positive and constructive patient feedback and ensuring patient dignity, respect and choice is maintained in their care
  • Take personal responsibility for own professional development and keep up to date with evidence based practice and research
  • Attend and participate in staff development programmes on an ongoing basis
  • Assist with the orientation and induction of new staff and be available to provide orientation as deemed necessary
  • Attend all mandatory training days and ensure that all mandatory training is in date
  • Comply with all HR system and policy requirements
  • Ensure compliance with all relevant Hermitage Clinic guidelines, policies, procedures and relevant legislation and regulatory requirements
  • Participate in the continuous review and evaluation of policies, guidelines and existing practices
  • Assist in promoting a culture of continuous quality improvement across the department
  • Be aware of the core objectives, standards and key performance indicators for the service and contribute to the monitoring of performance against these standards
  • Participate in the requirements of the hospitals accreditation process
  • Participate in the requirements of the hospital’s risk management programme
  • Promote the delivery of a high standard of care to all patients
  • Work with members of the Multidisciplinary team in devising Standard Operating Procedures for the development of the Unit

Requirements:

  • Leaving Certificate or equivalent
  • 2 years administration experience
  • Team work
  • Interpersonal and communication skills
  • Planning and organising skills
  • Ability to work under pressure
  • Customer Service Skills
  • Flexibility
  • IT Skills
  • Attention to Detail

Nice to have:

  • Medical terminology
  • Previous hospital experience
  • Analytical Skills

Additional Information:

Job Posted:
April 27, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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