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Administration Assistant (Digital Transition Assistant)

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Progress Housing Group Ltd

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Location:
United Kingdom , Leyland

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

26423.00 GBP / Year
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Job Description:

You’ll play a key role in helping deliver Progress Lifeline’s digital transition, supporting the team to keep the programme running smoothly day to day. Working 36.25 hours per week on a 6-month fixed-term contract, you’ll be based at our Leyland office.

Job Responsibility:

  • Coordinate appointments between customers and field installers
  • Organise visits across geographical areas
  • Support the team to meet daily and weekly targets
  • Support stock processes - monitoring and replenishing equipment, processing returned items
  • Ensure records and databases are kept up to date and accurate
  • Communicate with customers, families, and colleagues over the phone
  • Maintain confidentiality and accuracy

Requirements:

  • Basic IT skills (Word, databases, and general systems)
  • Confidence arranging and scheduling appointments across different areas
  • Strong attention to detail when updating systems and records
  • Excellent communication skills, especially over the phone
  • Ability to work independently and manage a varied workload

Nice to have:

Experience working with older or vulnerable people

What we offer:
  • Buy or sell leave
  • Flexi working
  • Pension Scheme
  • Professional Development
  • Occupational Sick Pay

Additional Information:

Job Posted:
May 14, 2026

Expiration:
May 15, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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