Administration and Prescribing Clerk

• First point of contact, dealing with people who use our services in a non-judgmental, open and honest manner
• Helping people feel comfortable when accessing our service
• Providing effective administrative support to the Worcestershire service, including prescribing administration
• Providing a welcoming and informative front of house and telephone service to all customers
• Covering extended service hours on a rota basis (8am – 9am and 5 – 8pm on some days)

• Excellent communication skills
• Good written and computing skills
• Ability to work confidently with all Microsoft programs and a case management system
• Team player
• Organised and efficient
• Ability to manage day-to-day workload effectively and complete within agreed deadlines
• Ability to transfer skills from one area of expertise to another would be an advantage
• Interest in joining a team committed to excellent customer service
• Willingness to work in a challenging, fast-paced, dynamic and rewarding work environment
• Subject to an enhanced DBS Disclosure

Ability to transfer skills from one area of expertise to another

Training will be provided (experience of prescribing not required)