Administration and Medical Casework Officer Job at Brook-St Hiredonline (Southampton)

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Administration and Medical Casework Officer

We are currently recruiting on behalf of our client, the Maritime and Coastguard...

Location

United Kingdom , Southampton

Salary:

12.86 GBP / Hour

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Strong communication skills
Excellent attention to detail
Ability to work independently and use initiative
Confidence to ask questions if unsure rather than making assumptions
Experience providing administrative support
Good customer service skills, including answering telephones and emails
Computer literacy, particularly Microsoft Outlook and Excel
Working knowledge of GDPR when handling confidential information
A self-motivated approach and ability to follow instruction

Job Responsibility

Providing general administrative support
Managing and responding to email and telephone enquiries
Handling confidential medical information in line with GDPR
Supporting document management and scanning
Assisting with process improvements as part of the move towards a paperless system by sorting through archives in the office, and working with SharePoint where required

What we offer

Free parking is available on a first come, first served basis

Fulltime

Caseworker

Innomar Strategies are seeking a Caseworker for a 12 month fixed term contract.

Location

Canada

Salary:

41800.00 - 64350.00 CAD / Year

Cencora

Expiration Date

Until further notice

Requirements

Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a two-year associate's degree program or equivalent combination of experience and education
A minimum of one (1) year experience in customer service
Bilingual (French/ English) an asset
Ability to multitask
Attention to detail
Strong Problem solving skills
Experience in the medical and pharmaceutical field is an asset
Working knowledge of Word, Excel and Outlook
Advanced knowledge of pharmaceutical distribution industry
Working knowledge of automated warehouse operating system

Job Responsibility

The management of the assigned projects and/or cases
Adherence to the general company processes
Telephone support: Implementing call-centre programs including the provision of patient, healthcare professional and funding bodies with telephone support
Administer and adhere to case-management protocols, including clinical monitoring, data collection, on-going patient follow-up, compliance, therapy disruption/discontinuation monitoring, adverse event reporting and liaison with primary healthcare providers
Implementing pharmaceutical and biotechnology related market research initiatives with physicians, patients, pharmacists or other allied health professionals
Document each activity in program specific database
Participate and attend on-going refresher training and in specialized training courses for specific products or programs as deemed appropriate by the manager
Provide feedback regarding current protocols, database, processes, and inter-departmental relationships
Clear communication to manager, pod, and program trained colleagues regarding the management of cases during foreseen absences
With the managers, participate in the training process of new caseworkers, including but not limited to shadowing & call monitoring

What we offer

medical
dental
vision care
comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness
support for working families
backup dependent care
adoption assistance
infertility coverage
family building support
behavioral health solutions

Fulltime

Caseworker

Our team members are at the heart of everything we do. At Cencora, we are united...

Location

Canada

Salary:

42200.00 - 65010.00 CAD / Year

Cencora

Expiration Date

Until further notice

Requirements

Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a two-year associate's degree program or equivalent combination of experience and education
A minimum of one (1) year experience in customer service
Bilingual (French/ English) an asset
Ability to multitask
Attention to detail
Strong Problem solving skills
Experience in the medical and pharmaceutical field is an asset
Working knowledge of Word, Excel and Outlook
Advanced knowledge of pharmaceutical distribution industry
Working knowledge of automated warehouse operating system

Job Responsibility

The management of the assigned projects and/or cases
Adherence to the general company processes
Telephone support: Implementing call-centre programs including the provision of patient, healthcare professional and funding bodies with telephone support
Administer and adhere to case-management protocols, including clinical monitoring, data collection, on-going patient follow-up, compliance, therapy disruption/discontinuation monitoring, adverse event reporting and liaison with primary healthcare providers
Implementing pharmaceutical and biotechnology related market research initiatives with physicians, patients, pharmacists or other allied health professionals
Document each activity in program specific database
Participate and attend on-going refresher training and in specialized training courses for specific products or programs as deemed appropriate by the manager
Provide feedback regarding current protocols, database, processes, and inter-departmental relationships
Clear communication to manager, pod, and program trained colleagues regarding the management of cases during foreseen absences
With the managers, participate in the training process of new caseworkers, including but not limited to shadowing & call monitoring

What we offer

medical
dental
vision care
comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness
support for working families
backup dependent care
adoption assistance
infertility coverage
family building support
behavioral health solutions

Fulltime

Bilingual Caseworker

Our team members are at the heart of everything we do. At Cencora, we are united...

Location

Canada

Salary:

44300.00 - 68090.00 CAD / Year

Cencora

Expiration Date

Until further notice

Requirements

Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a two-year associate's degree program or equivalent combination of experience and education
A minimum of one (1) year experience in customer service
Bilingual (French/ English) an asset
Ability to multitask
Attention to detail
Strong Problem solving skills
Experience in the medical and pharmaceutical field is an asset
Working knowledge of Word, Excel and Outlook
Advanced knowledge of pharmaceutical distribution industry
Working knowledge of automated warehouse operating system

Job Responsibility

The management of the assigned projects and/or cases
Adherence to the general company processes
Telephone support: Implementing call-centre programs including the provision of patient, healthcare professional and funding bodies with telephone support
Administer and adhere to case-management protocols, including clinical monitoring, data collection, on-going patient follow-up, compliance, therapy disruption/discontinuation monitoring, adverse event reporting and liaison with primary healthcare providers
Implementing pharmaceutical and biotechnology related market research initiatives with physicians, patients, pharmacists or other allied health professionals
Document each activity in program specific database
Participate and attend on-going refresher training and in specialized training courses for specific products or programs as deemed appropriate by the manager
Provide feedback regarding current protocols, database, processes, and inter-departmental relationships
Clear communication to manager, pod, and program trained colleagues regarding the management of cases during foreseen absences
With the managers, participate in the training process of new caseworkers, including but not limited to shadowing & call monitoring

What we offer

medical
dental
vision care
comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness
support for working families
backup dependent care
adoption assistance
infertility coverage
family building support
behavioral health solutions

Fulltime

Caseworker

Our team members are at the heart of everything we do. At Cencora, we are united...

Location

Canada

Salary:

41800.00 - 64350.00 CAD / Year

Cencora

Expiration Date

Until further notice

Requirements

Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a two-year associate's degree program or equivalent combination of experience and education
A minimum of one (1) year experience in customer service
Bilingual (French/ English) an asset
Ability to multitask
Attention to detail
Strong Problem solving skills
Experience in the medical and pharmaceutical field is an asset
Working knowledge of Word, Excel and Outlook
Advanced knowledge of pharmaceutical distribution industry
Working knowledge of automated warehouse operating system

Job Responsibility

The management of the assigned projects and/or cases
Adherence to the general company processes
Telephone support: Implementing call-centre programs including the provision of patient, healthcare professional and funding bodies with telephone support
Administer and adhere to case-management protocols, including clinical monitoring, data collection, on-going patient follow-up, compliance, therapy disruption/discontinuation monitoring, adverse event reporting and liaison with primary healthcare providers
Implementing pharmaceutical and biotechnology related market research initiatives with physicians, patients, pharmacists or other allied health professionals
Document each activity in program specific database
Participate and attend on-going refresher training and in specialized training courses for specific products or programs as deemed appropriate by the manager
Provide feedback regarding current protocols, database, processes, and inter-departmental relationships
Clear communication to manager, pod, and program trained colleagues regarding the management of cases during foreseen absences
With the managers, participate in the training process of new caseworkers, including but not limited to shadowing & call monitoring

What we offer

medical
dental
vision care
comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness
support for working families
backup dependent care
adoption assistance
infertility coverage
family building support
behavioral health solutions

Fulltime

Caseworker

This is a 12 month contract position. Our team members are at the heart of every...

Location

Canada

Salary:

42200.00 - 65010.00 CAD / Year

Cencora

Expiration Date

Until further notice

Requirements

Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a two-year associate's degree program or equivalent combination of experience and education
A minimum of one (1) year experience in customer service
Bilingual (French/ English) an asset
Ability to multitask
Attention to detail
Strong Problem solving skills
Experience in the medical and pharmaceutical field is an asset
Working knowledge of Word, Excel and Outlook
Strong business and financial acumen
Strong analytical and mathematical skills

Job Responsibility

The management of the assigned projects and/or cases
Adherence to the general company processes
Telephone support: Implementing call-centre programs including the provision of patient, healthcare professional and funding bodies with telephone support
Administer and adhere to case-management protocols, including clinical monitoring, data collection, on-going patient follow-up, compliance, therapy disruption/discontinuation monitoring, adverse event reporting and liaison with primary healthcare providers
Implementing pharmaceutical and biotechnology related market research initiatives with physicians, patients, pharmacists or other allied health professionals
Document each activity in program specific database
Participate and attend on-going refresher training and in specialized training courses for specific products or programs as deemed appropriate by the manager
Provide feedback regarding current protocols, database, processes, and inter-departmental relationships
Clear communication to manager, pod, and program trained colleagues regarding the management of cases during foreseen absences
With the managers, participate in the training process of new caseworkers, including but not limited to shadowing & call monitoring

What we offer

medical
dental
vision care
comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness
support for working families
backup dependent care
adoption assistance
infertility coverage
family building support
behavioral health solutions

Fulltime

Bilingual Patient Support Coordinator

Our team members are at the heart of everything we do. At Cencora, we are united...

Location

Canada , Remote

Salary:

44300.00 - 68090.00 CAD / Year

Cencora

Expiration Date

Until further notice

Requirements

Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a two-year associate's degree program or equivalent combination of experience and education
A minimum of one (1) year experience in customer service
Bilingual (French/ English) an asset
Ability to multitask
Attention to detail
Strong Problem solving skills
Experience in the medical and pharmaceutical field is an asset
Working knowledge of Word, Excel and Outlook
Advanced knowledge of pharmaceutical distribution industry
Working knowledge of automated warehouse operating system

Job Responsibility

The management of the assigned projects and/or cases
Adherence to the general company processes
Telephone support: Implementing call-centre programs including the provision of patient, healthcare professional and funding bodies with telephone support
Administer and adhere to case-management protocols, including clinical monitoring, data collection, on-going patient follow-up, compliance, therapy disruption/discontinuation monitoring, adverse event reporting and liaison with primary healthcare providers
Implementing pharmaceutical and biotechnology related market research initiatives with physicians, patients, pharmacists or other allied health professionals
Document each activity in program specific database
Participate and attend on-going refresher training and in specialized training courses for specific products or programs as deemed appropriate by the manager
Provide feedback regarding current protocols, database, processes, and inter-departmental relationships
Clear communication to manager, pod, and program trained colleagues regarding the management of cases during foreseen absences
With the managers, participate in the training process of new caseworkers, including but not limited to shadowing & call monitoring

What we offer

medical
dental
vision care
comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness
support for working families
backup dependent care
adoption assistance
infertility coverage
family building support
behavioral health solutions

Fulltime

New

Support Worker

At Affinity Trust, we empower people to lead meaningful lives on their own terms...

Location

United Kingdom , Newbury

Salary:

13.15 GBP / Hour

Affinity Trust

Expiration Date

July 08, 2026

Requirements

Female
Supporting a lady with learning disabilities and complex support needs
Prepared to work shifts as part of a flexible rota including some weekends and sleep in shifts
Previous experience of supporting people with additional health care needs would be an advantage
Supporting people with non-verbal communication needs would be an advantage

Job Responsibility

Supporting a lady with learning disabilities and complex support needs in her own home
Support with all aspects of the day
Balancing complex health needs with the things she enjoys doing
Promote independence and building social connections

What we offer

Wagestream
Blue light card reimbursement
Simply Health fully funded health cash plans
Vivup
Buy and sell annual leave
Pension and Life Assurance
Full training provided
Opportunities to complete an NVQ Level 2 in Health & Social Care

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Administration and Medical Casework Officer

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Job Responsibility

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What we offer

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