Administration and Medical Casework Officer

• Providing general administrative support
• Managing and responding to email and telephone enquiries
• Handling confidential medical information in line with GDPR
• Supporting document management and scanning
• Assisting with process improvements as part of the move towards a paperless system by sorting through archives in the office, and working with SharePoint where required

• Strong communication skills
• Excellent attention to detail
• Ability to work independently and use initiative
• Confidence to ask questions if unsure rather than making assumptions
• Experience providing administrative support
• Good customer service skills, including answering telephones and emails
• Computer literacy, particularly Microsoft Outlook and Excel
• Working knowledge of GDPR when handling confidential information
• A self-motivated approach and ability to follow instruction

Free parking is available on a first come, first served basis