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Reinsurance Group of America Logo Reinsurance Group of America · IT - Administration

Administration Analyst Team Leader

United Kingdom, London · Job Posted June 30, 2026
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Job Description

As the Team Leader – FS Administration (EMEA) within the Financial Services Administration function, you will be responsible for leading the delivery of high-quality, accurate, and timely administration of reinsurance treaties in line with contractual terms, regulatory requirements, and internal control frameworks, including SOX for our Longevity swap and Mass lapse reinsurance products. You will provide leadership and direction to the administration team, ensuring strong operational performance, effective prioritisation, and continuous development of team capability. Alongside your leadership responsibilities, you will maintain oversight of complex administration activities, ensuring the integrity of data, financial reporting, and reconciliation processes. You will play a key role in driving process improvements, strengthening controls, and fostering a high-performing, collaborative team environment.

Job Responsibility

  • Oversee delivery of administration activities to ensure accuracy, timeliness, and compliance with treaty terms, regulatory requirements, and SOX controls
  • Provide direction and guidance on complex cases, data issues, and reconciliation challenges
  • Maintain accountability for overall quality and output of the team
  • Lead, support, and develop a team of FS Administration analysts
  • Allocate and prioritise workload across the team, ensuring effective capacity management
  • Set clear expectations and promote a culture of accountability and continuous improvement
  • Act as the primary escalation point for team members
  • Act as a key escalation contact for internal stakeholders (Finance, Valuation, Risk, Treasury, Audit)
  • Lead resolution of complex or sensitive issues, ensuring clear communication and ownership
  • Build and maintain strong stakeholder relationships across EMEA
  • Lead onboarding, training, and ongoing development of team members
  • Provide structured coaching and feedback to improve performance and technical capability
  • Promote knowledge sharing, strong documentation practices, and consistent standards
  • Lead or support delivery of projects, including process improvements, system enhancements, and automation
  • Identify and drive initiatives to improve efficiency, reduce risk, and strengthen controls
  • Champion change and ensure smooth implementation across the team

Requirements

  • Strong experience in Financial Services, pensions, insurance, or reinsurance administration
  • Proven experience leading or managing a team, with a focus on development and performance
  • Strong decision-making ability and confidence managing escalations
  • Excellent communication and stakeholder management skills, with the ability to influence at all levels
  • Strong organisational and prioritisation skills
  • Advanced Excel and data analysis capability
  • Experience in reinsurance or longevity-related products
  • Exposure to audit, regulatory, or control frameworks (including SOX)
  • Experience leading process improvement or change initiatives
  • Professional qualifications (e.g. CII) or equivalent experience
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