Admin Team Manager, Office Angels

Office Angels

Location:
United Kingdom, London

Category:
Office Administration

Contract Type:
Not provided

Salary:

40000.00 - 45000.00 GBP / Year

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Job Description:

Join our team as an Admin Team Manager to lead a dedicated team of 4+ administrators for a fixed-term contract of 9 months (may extend). This role reports directly to the Head of Administration and plays a crucial role in achieving the organisation's goals through leadership that ensures smooth operations, improved team productivity, and enhanced client service.

Job Responsibility:

Oversee the day-to-day operations of the allocated team
Act as the first point of contact for team queries and workload management
Identify training needs and promote continuous improvement
Process new and existing business efficiently and accurately
Streamline and implement organisational processes within the team
Oversee the client review process and maintain accurate CRS records
Support the team in daily administrative tasks and operations
Drive improvements in service quality, productivity, and efficiency
Collaborate closely with the Head of Administration to achieve business goals
Attend regular meetings with the Head of Administration and team members
Provide operational support and ensure adherence to administration procedures
Conduct weekly team meetings to manage workloads and priorities
Process and monitor new business using CURO event lists
Create and manage Client Review Packs for assigned clients
Ensure CURO is consistently updated with accurate information
Enter new business details onto CURO and provider platforms
Manage general client administration tasks
Maintain ongoing compliance with Health & Safety and GDPR regulations

Requirements:

Prior experience in leading a team of administrative staff in an IFA company
Ability to coordinate and manage administrative tasks efficiently
Understanding of regulatory requirements and commitment to compliance
Familiarity with CRM and other administrative tools to enhance efficiency
Excellent communication skills to work seamlessly across departments
A proactive approach to identifying and implementing streamlined procedures
Commitment to ongoing training for team members to keep skills updated

What we offer:

Conveniently located office just 7 minutes from City Thameslink train station
Supportive and collaborative environment
Equal opportunities employer

Additional Information:

Job Posted:
November 13, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Admin Team Manager