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Admin Team Manager

https://www.office-angels.com Logo

Office Angels

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Location:
United Kingdom , London

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Contract Type:
Not provided

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Salary:

40000.00 - 45000.00 GBP / Year

Job Description:

Join our team as an Admin Team Manager to lead a dedicated team of 4+ administrators for a fixed-term contract of 9 months (may extend). This role reports directly to the Head of Administration and plays a crucial role in achieving the organisation's goals through leadership that ensures smooth operations, improved team productivity, and enhanced client service.

Job Responsibility:

  • Oversee the day-to-day operations of the allocated team
  • Act as the first point of contact for team queries and workload management
  • Identify training needs and promote continuous improvement
  • Process new and existing business efficiently and accurately
  • Streamline and implement organisational processes within the team
  • Oversee the client review process and maintain accurate CRS records
  • Support the team in daily administrative tasks and operations
  • Drive improvements in service quality, productivity, and efficiency
  • Collaborate closely with the Head of Administration to achieve business goals
  • Attend regular meetings with the Head of Administration and team members
  • Provide operational support and ensure adherence to administration procedures
  • Conduct weekly team meetings to manage workloads and priorities
  • Process and monitor new business using CURO event lists
  • Create and manage Client Review Packs for assigned clients
  • Ensure CURO is consistently updated with accurate information
  • Enter new business details onto CURO and provider platforms
  • Manage general client administration tasks
  • Maintain ongoing compliance with Health & Safety and GDPR regulations

Requirements:

  • Prior experience in leading a team of administrative staff in an IFA company
  • Ability to coordinate and manage administrative tasks efficiently
  • Understanding of regulatory requirements and commitment to compliance
  • Familiarity with CRM and other administrative tools to enhance efficiency
  • Excellent communication skills to work seamlessly across departments
  • A proactive approach to identifying and implementing streamlined procedures
  • Commitment to ongoing training for team members to keep skills updated
What we offer:
  • Conveniently located office just 7 minutes from City Thameslink train station
  • Supportive and collaborative environment
  • Equal opportunities employer

Additional Information:

Job Posted:
November 13, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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