Admin & Operations Coordinator Job at Fritz & Muller (Dubai)

Job Responsibility

Manage end-to-end HR administration processes, including visa management (new visas, renewals, cancellations), contracts, and employee documentation
Coordinate medical insurance and employee benefits administration
Support payroll inputs, including attendance, leave records, and employee data accuracy
Oversee the daily management of Zoho CRM, Zoho Books, and Zoho Projects, ensuring data integrity, workflow discipline, and correct internal usage
Track KPIs, active projects, meetings, and deadlines, providing regular reporting and operational insights
Support billing processes, including expense tracking, supplier invoice entries, and finance coordination within Zoho
Act as the main internal point of contact for Zoho-related processes, troubleshooting, and process improvements
Manage office operations, including supplies, vendors, maintenance, and cost control
Ensure a well-structured, efficient, and fully functional office environment
Coordinate complex travel arrangements for Directors, including flights, hotels, transportation, and itinerary management
Manage and maintain Director-level agendas, meetings, calendar alignment, and stakeholder coordination
Provide executive and personal assistance to Directors, including documentation, communications, and follow-up on key action points
Proactively solve day-to-day operational issues, anticipating risks and ensuring smooth business continuity

Bachelor’s Degree in Business Administration or a related field
1–3 years of experience in administration, operations, executive support, or office coordination roles
Mandatory hands-on experience with Zoho CRM / Zoho Books / Zoho Projects (non-negotiable)
Proven experience in visa processing and HR documentation management
Previous experience managing Director-level calendars, agendas, travel, and executive support
Strong multitasking capabilities with the ability to handle multiple urgent priorities simultaneously
Highly proactive, energetic, and comfortable working in a dynamic environment
Strong problem-solving mindset with a natural predisposition to resolve operational issues quickly
Excellent organizational skills and strong attention to detail
Ability to manage confidential information with discretion and professionalism
Advanced proficiency in MS Office (Excel, Word, PowerPoint)

Opportunity to join a dynamic and fast-growing international company
Direct exposure to senior leadership and cross-functional business operations
Career development path within Administration, HR, Operations, and Executive Support
Fast-paced, collaborative, and high-ownership work environment
Competitive compensation package