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Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone. Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently. This is a key position supporting the day-to-day running of the court. You'll be part of a fast-paced team helping ensure proceedings are well-organised and run smoothly.
Job Responsibility:
Prepare and manage court and tribunal papers, documents and records
Provide general administrative support, including data entry, filing and post handling
Support court, tribunal and hearing operations, ensuring files and materials are accurate and up to date
Assist court users and handle face-to-face, telephone and written enquiries
Process casework accurately, including court orders, claims, fines, fees and legal aid
Check and verify documents, data and financial information for accuracy and compliance
Collect, compile and report information, including basic statistics and financial data
Work collaboratively with colleagues, supporting team activities and ad hoc duties
Communicate professionally with the judiciary, court staff, partner organisations and the public
Requirements:
Previous experience in an administrative role
Confident using Microsoft Office and managing shared inboxes
Strong communication and customer service skills
Excellent attention to detail and accuracy
Ability to manage a high workload and prioritise tasks
Comfortable working in a fast-paced, evolving environment