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Administrative Officer - HMCTS (Court & Tribunal Support) Location: Truro Crown Court Hours: Part time (Monday - Wednesday) Pay: £12.86 per hour, increasing to £13.25 after 12 weeks Temp: MAT Leave cover until 18th November 2026 Start date: 18th May 2026 Our client, a reputable government organisation, is hiring for a dedicated Administrative Officer to join their team in Truro. This role is vital in supporting the smooth operation of courts and tribunals, ensuring high standards of customer service and efficient case processing.
Job Responsibility:
Preparing papers, files, and court documents for hearings and meetings
Managing records, data input, and updating in-house systems
Handling face-to-face, telephone, and written enquiries with professionalism
Supporting the organisation of meetings, training, and other group activities
Processing casework including court orders, claims, fines, and legal aid documentation
Verifying documents, ensuring compliance, and maintaining quality standards
Communicating effectively with judiciary, court users, and external agencies
Contributing to team meetings, problem-solving, and small projects
Undertaking ad hoc duties such as jury bailiff or health & safety roles
Requirements:
Five GCSE passes (A-C) or NVQ Business Administration Level II, or relevant administrative experience
Strong computer skills to manage data and documentation
Excellent customer service skills with a professional, helpful approach
Ability to work flexibly within a team and adapt to changing priorities
Good organisational skills and attention to detail
Effective communication skills for liaising with diverse stakeholders
What we offer:
Ongoing professional development
career progression
supportive team environment
interview guarantee for veterans or spouses/partners of military personnel meeting essential criteria
guaranteed interview for candidates with a disability and/or veterans or spouses/partners of military personnel meeting all essential criteria