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Administrative Officer - HMCTS (Courts, Tribunals & Office Support). Location: Darlington. Pay: £12.86 per hour. Temporary assignment until 30/09/26 however likely to be extended. Must be able to pass an enhanced DBS check and have valid right to work documents. Our client, a reputable government organisation, is hiring for a dedicated Administrative Officer to join their team in Darlington. This role is vital in ensuring the smooth operation of courts and tribunals, providing excellent customer service, and supporting case progression through efficient administrative processes.
Job Responsibility
Preparing papers, files, and court documents for hearings and meetings
Managing records on in-house systems and data input
Handling post, booking meeting rooms, and supporting training activities
Drafting correspondence, minutes, reports, and submissions
Clerking civil and family courts, tribunals, and hearings, ensuring all materials are prepared and up to date
Assisting court users, scheduling, serving documents, and executing warrants
Managing counter enquiries via face-to-face, written, or telephone contact
Processing casework such as court orders, claims, fines, and legal aid documentation
Checking and verifying documents, records, and accounts for accuracy and compliance
Collecting, assembling, and interpreting information for reports and statistical analysis
Communicating effectively with judiciary, court staff, external agencies, and the public
Supporting team meetings, problem-solving, and contributing to small projects
Requirements
Minimum of 5 GCSE passes (A-C) or NVQ Business Administration Level II or equivalent experience
Strong computer skills suitable for administrative tasks
Excellent organisational and communication skills
Ability to work flexibly within a team and adapt to changing priorities
A proactive approach to problem-solving and continuous improvement
Experience in customer service and handling enquiries
What we offer
Ongoing professional development and career progression