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Brook Street in partnership with Ministry of Justice has a fantastic opportunity to join their team as an Admin Officer. This is great opportunity to gain valuable exposure/experience working within the Public Sector.
Job Responsibility:
Have a positive approach and a can-do attitude
Be open to change and not afraid to take on challenges
Have flexibility and the ability to adapt across teams and processes
Demonstrate flexibility in thinking and adapt to new situations
Work in a fast-paced, challenging environment with the customer at the heart of everything we do
Field calls from the public seeking assistance issuing or responding to their claim
Keep regular contact with court staff at processing sites throughout the country
Deliver customer query resolution across various customer contact channels
Consistently meet performance indicators for accuracy and timeliness
Requirements:
Have a positive approach and a can-do attitude
Be open to change and not afraid to take on challenges
Have flexibility and the ability to adapt across teams and processes
Demonstrate flexibility in thinking and adapt to new situations
Work in a fast-paced, challenging environment
Field calls from the public seeking assistance issuing or responding to their claim
Keep regular contact with court staff at processing sites throughout the country
Deliver customer query resolution across various customer contact channels
Consistently meet performance indicators for accuracy and timeliness
Basic DBS clearance (to be applied for by Brook Street)
No annual leave during training period of 2 weeks
If spent 6 months or more outside the UK in the last 3 years, must provide an additional overseas police check
What we offer:
Guaranteed interview for veterans or spouses/partners of military personnel who meet essential criteria
Guaranteed interview with a PSR Sourcer for candidates with a disability and/or as a veteran or spouse/partner of military personnel who meet essential criteria