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This is an exciting opportunity to join a busy operational delivery team providing administrative and customer service functions across a range of different services provided to the public by the Business Services Division. As an administrative officer in the Personal Insolvency Team, you will be working with colleagues to process applications for debt relief and answer queries from customers, including members of the public and debt advice organisations.
Job Responsibility
Processing claims and applications from the public
Providing excellent customer service
Answering a broad range of customer enquiries
Inputting and updating information on office databases and case management systems
Requirements
Organisational skills
Interpersonal skills
Ability to work as part of a team
IT skills (MS Office including Outlook, Word and Excel)